Reveleer

AI Engineer

• Obsess over the details and applying first principle mindset to address challenges.
• Understand business needs and build end-to-end product experiences.
• Solve product problems and build delightful user experiences for our users.
• Contribute to building and scaling infrastructure.
• Develop and continually improve observability of activity and infra at scale.
• Continually challenge status quo and existing solutions to improve scalability & efficiency
• Partner closely with other engineers and scientists to build highly scalable, ML driven system(s), help run experiments, and surface insights across all points of customer interactions
• Resolve problems and provide daily troubleshooting, analysis, and problem definition for production issues.

Full Stack AI Engineer

DevOps Engineer

• Lead, mentor, and grow a team of DevOps engineers, setting clear goals and fostering a collaborative, high-performing culture
• Define and evolve DevOps and platform engineering strategy across multiple product lines
• Establish clear ownership boundaries between DevOps, IT, and Security to reduce friction and improve delivery focus
• Build and scale the DevOps operating model to support a growing engineering organization
• Own and evolve our cloud infrastructure, ensuring high availability, security, scalability, and cost efficiency
• Define standards for infrastructure-as-code and environment management across teams
• Drive consistency in cloud architecture and deployment patterns across products
• Own and standardize CI/CD practices across engineering teams to improve delivery speed and predictability
• Reduce deployment friction and improve developer productivity through automation and tooling
• Drive adoption of best practices across build, test, release, and deployment workflows
• Own our observability strategy using New Relic, ensuring meaningful alerting, dashboards, and SLOs/SLAs are in place
• Lead incident response processes, post-mortems, and reliability improvements
• Drive proactive performance tuning and capacity planning
• Partner with Security to ensure infrastructure and deployment practices meet compliance and security standards
• Implement and enforce controls across environments aligned with company and regulatory requirements
• Own and improve engineering delivery metrics such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery
• Drive measurable improvements in system reliability, availability, and operational efficiency
• Partner with Finance and Engineering to improve cloud cost visibility and optimization
• Work closely with Product, Data, and Engineering leadership to align platform capabilities with business priorities
• Support customer-facing reliability and SLA commitments in partnership with Support and LiveOps teams.

Director of DevOps

Business Intelligence Analyst

• Support business intelligence and cross-functional projects through research and data analysis
• Assist in the development of reports, dashboards, and data visualizations
• Document processes, findings, and insights for ongoing team use
• Collaborate with stakeholders to gather requirements and validate data
• Evaluate existing tools and processes and recommend improvements
• Deliver high-quality reports, dashboards, analyses, or tools that remain usable beyond the internship
• Complete at least one end-to-end analytical or technical project
• Provide clear documentation of workflows, findings, and recommendations

Business Intelligence Intern

Customer Success Manager

• Capture, document, and standardize key internal workflows
• Research, test, and pilot AI applications to identify opportunities to automate tasks
• Support HubSpot data quality by maintaining accurate customer information and account activities
• Collaborate closely with CSMs, Team Leads, and cross-functional partners

Customer Success Internship – Clinical Intelligence

Revenue Operations

• Supporting key Data Analytics tasks that inform Sales and RevOps decision-making
• Assisting with Sales Operations functions, CRM updates, and workflow optimization
• Contributing to RevOps projects that improve team efficiency and cross-functional processes
• Participating in reporting initiatives to support internal stakeholders
• Build and deliver a set of Sales/RevOps reports that enhance visibility into pipeline, forecasting, and team performance
• Leverage AI tools to streamline processes and improve operational efficiency across the RevOps function

Revenue Operations Intern

• Enhancing Customer Success processes and documentation
• Supporting lifecycle management workflows
• Assisting with reporting and analytics efforts
• Helping build and organize internal knowledge repositories
• Contributing to operational standardization initiatives

Customer Success Operations Internship

Artificial Intelligence

• Conduct exploratory research and experimentation on AI, CV, and NLP approaches
• Develop Python-based solutions using OpenCV, YOLO, and similar technologies
• Build and validate strategies to improve intelligent document processing workflows
• Support experiments to optimize accuracy, performance, and scalability of detection models
• Develop OpenCV algorithms to detect structural layout components in common medical charts
• Build and refine YOLO-based detection models for medical chart elements (e.g., sections, tables) and measure accuracy
• Document findings and contribute to technical discussions on model improvements

AI/NLP Intern

• Architect, build, and maintain scalable and secure cloud infrastructure across AWS, Azure, and GCP.
• Design and implement multi-region, fault-tolerant architectures that support 24/7 SaaS healthcare operations.
• Lead Infrastructure as Code (IaC) development using Terraform, CloudFormation, Pulumi, or equivalent.
• Build, optimize, and maintain CI/CD pipelines using tools such as Bitbucket, GitHub Actions, GitLab CI, Jenkins, CircleCI, etc.
• Automate repeatable processes, deployments, and operational tasks to increase reliability and reduce human error.
• Implement end-to-end automated testing frameworks integrated into deployment workflows.
• Drive SRE principles, including SLIs/SLOs/SLA management, observability, and proactive reliability improvements.
• Implement and maintain logging, monitoring, alerting, and distributed tracing (e.g., New Relic, Datadog, Prometheus, Grafana, ELK).
• Lead major incident response, root cause analysis, and post-mortem processes.
• Implement DevSecOps best practices, embedding security into CI/CD and infrastructure workflows.
• Collaborate with the Security team to ensure controls meet HIPAA, HITRUST, SOC2, NIST, and CIS requirements.
• Manage secret stores, identity/access controls, certificate management, and vulnerability remediation.
• Architect and maintain cloud networking, including VPCs, Firewalls, WAFs, VPNs, load balancers, service meshes, and hybrid networking.
• Support secure integrations between platforms, SaaS systems, and 3rd-party vendors.
• Partner with Software Engineering to enable rapid development while maintaining operational excellence.
• Work with SRE, Security, QA, and Data teams to optimize performance, automation, and compliance.
• Mentor junior engineers and contribute to team standards, design reviews, and architecture discussions.

Senior DevOps Engineer

Business Intelligence Developer

• Develop metrics and dashboards with business stakeholders to track business key performance indicators
• Collaborate with data engineering to support and validate data architecture
• Provide user assistance and direction for ad-hoc data reporting
• Collaborate with key stakeholders to build new analytic processes and improve current processes

BI Developer

Solutions Engineer

• Lead the creation, delivery (development and configuration) and testing of a comprehensive business solution and all related documentation including future state process, configuration dictionaries, etc.
• Oversee and approve all functional deliverables before delivering to the client
• Help our customers design, implement, and take full advantage of Reveleer solutions
• Assists in winning new business by working cross-functionally with sales and delivery to develop client proposals and presentations around process and solution options
• Works with Reveleer Sales to ensure the customer is delivered the best solution possible
• Manages client engagements at all levels of client interaction with responsibility for product and technical content
• Conducts related needs analysis and gathers client requirements
• Successfully analyzes client’s requirements and architects the best fit solutions for the client
• Successfully installs, configures, deploys, and customizes Reveleer Solutions for multiple clients
• Creates and/or conducts testing to validate those solutions meet specifications of the SOW
• Ensures assigned projects are delivered in alignment with Reveleer best practices
• Follows industry technology trends through self-study and formal training and shares that knowledge internally and externally via white papers, blog posts, and social media
• Creates, maintains, and submits an accurate weekly timesheet in compliance with time reporting procedures
• Contributes to financial success of the company by driving high billable utilization for themselves and project team members under their leadership.