Prepare standard insurance documents using templates and underwriters’ guidelines
Enter and update data in Guidewire or other systems
Organize and maintain digital underwriting files
Respond to routine broker requests and escalate more complex cases
Help gather underwriting information for submissions
Support compliance efforts by ensuring documentation accuracy

Requirements

Minimum 2 years of experience in the insurance industry
Basic to intermediate skills in Microsoft Word, Excel, and Outlook
Bilingual (English/French) to support underwriters and brokers across Canada, both verbally and in writing
Flexibility to work according to the Pacific time zone
Strong attention to detail and excellent organizational skills
Ability to manage multiple requests and prioritize effectively
Adaptability and proactivity
Ability to work independently and take responsibility

Benefits

Offices available depending on your location
Hybrid remote work for work–life balance
Group insurance, wellness account, employee and family assistance program, and telemedicine
Access to a retirement savings plan with employer contributions
7 personal days
Birthday leave
Bonus program
Wellness program
Training reimbursement program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrydocument preparationunderwriting guidelinescompliance documentationMicrosoft WordMicrosoft ExcelMicrosoft Outlookbilingual (English/French)

Soft Skills

attention to detailorganizational skillsability to manage multiple requestsprioritizationadaptabilityproactivityindependenceresponsibility