Rev.io

Product Designer

• Champion the end-to-end user journey across the Rev.io platform, ensuring consistency and usability throughout the customer lifecycle.
• Identify friction points, workflow inefficiencies, and opportunities to improve adoption, productivity, and customer satisfaction.
• Advocate for user-centered design principles across all stages of product development.
• Conduct user interviews, focus groups, customer feedback sessions, and workflow reviews to understand customer needs and pain points.
• Analyze customer behavior, support trends, and product usage data to uncover opportunities for improvement.
• Collaborate with Customer Success, Professional Services, Sales, and Support teams to gather insights from the field.
• Partner with Product Owners to align product functionality with user expectations and business objectives.
• Create wireframes, prototypes, user flows, and experience recommendations that guide product development.
• Validate designs with customers and stakeholders, incorporating feedback through iterative improvements.
• Help define product requirements and acceptance criteria with a strong focus on usability and workflow efficiency.
• Collaborate with Enterprise Platform Engineering teams to influence reusable components, design standards, and platform consistency.
• Contribute to the evolution of Rev.io's design system and UX best practices.
• Ensure new functionality aligns with established patterns while supporting scalability and maintainability.
• Utilize modern AI-powered tools such as Figma AI, Cursor, Claude Code, and similar technologies to accelerate research, prototyping, design exploration, and development collaboration.
• Explore innovative ways to leverage AI to improve product experiences and internal design processes.

Product Manager – UX