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Rev.io

Product Manager – UX

Rev.io

UX Product Manager driving the user experience strategy across Rev.io's platform. Collaborating with Product Owners and Engineering teams to enhance software usability in customer management.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user-centered design principles, usability testing, and customer research methodologies, with a strong ability to translate insights into actionable product recommendations. Proficient in collaborating with cross-functional teams to enhance product functionality and user experience within a SaaS environment.

Highest-signal resume keywords
User-Centered Design PrinciplesUsability TestingCross-Functional CollaborationSaaS Product ManagementAI-Assisted Design Workflows

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product ManagementUX DesignWorkflow DesignCustomer Research MethodologiesPrototypingWireframingAcceptance Criteria DefinitionAccessibility StandardsAgile Product DevelopmentComplex Workflow Delivery
Soft Skills
Excellent CommunicationFacilitation SkillsPresentation Skills
Tools & Technologies
Figma AICursorClaude CodeDesign SystemsPrototyping Tools
Industry Keywords
TelecommunicationsManaged Service ProvidersBillingSubscription ManagementQuote-to-CashPSACRMERP

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Champion the end-to-end user journey across the Rev.io platform, ensuring consistency and usability throughout the customer lifecycle.
  • Identify friction points, workflow inefficiencies, and opportunities to improve adoption, productivity, and customer satisfaction.
  • Advocate for user-centered design principles across all stages of product development.
  • Conduct user interviews, focus groups, customer feedback sessions, and workflow reviews to understand customer needs and pain points.
  • Analyze customer behavior, support trends, and product usage data to uncover opportunities for improvement.
  • Collaborate with Customer Success, Professional Services, Sales, and Support teams to gather insights from the field.
  • Partner with Product Owners to align product functionality with user expectations and business objectives.
  • Create wireframes, prototypes, user flows, and experience recommendations that guide product development.
  • Validate designs with customers and stakeholders, incorporating feedback through iterative improvements.
  • Help define product requirements and acceptance criteria with a strong focus on usability and workflow efficiency.
  • Collaborate with Enterprise Platform Engineering teams to influence reusable components, design standards, and platform consistency.
  • Contribute to the evolution of Rev.io's design system and UX best practices.
  • Ensure new functionality aligns with established patterns while supporting scalability and maintainability.
  • Utilize modern AI-powered tools such as Figma AI, Cursor, Claude Code, and similar technologies to accelerate research, prototyping, design exploration, and development collaboration.
  • Explore innovative ways to leverage AI to improve product experiences and internal design processes.

Requirements

What you’ll need
  • 4+ years of experience in Product Management, Product Ownership, UX Design, or a related role within a SaaS environment
  • Strong understanding of user-centered design principles, usability testing, and customer research methodologies
  • Proven experience designing and delivering complex workflows within enterprise software applications
  • Ability to translate customer insights into actionable product recommendations and requirements
  • Experience collaborating with cross-functional teams including engineering, product, customer success, and executive stakeholders
  • Excellent communication, facilitation, and presentation skills
  • Experience using modern design and prototyping tools, including AI-assisted design workflows.
  • Preferred Qualifications
  • Experience in telecommunications, managed service providers (MSP), billing, subscription management, or related industries
  • Experience working with quote-to-cash, PSA, billing, field service, CRM, or ERP platforms
  • Familiarity with component-based front-end frameworks and design systems
  • Experience helping shape products in active development, beta programs, or rapidly evolving product environments
  • Understanding of accessibility standards and best practices for enterprise software
  • Experience working in Agile product development environments.

Benefits

Comp & perks
  • Excellent medical, dental and vision coverage, with rates comparable to larger companies
  • Company paid for life and disability insurance
  • 401k with generous company match and immediate vesting
  • Unlimited PTO
  • Monthly tech and fitness reimbursements
  • Professional development allowance