ReUp Education

Data Engineer

• Lead, manage, and develop a team of data engineers, fostering a culture of technical excellence, independence, collaboration, and accountability.
• Create and execute a Data Engineering roadmap that helps ReUp to achieve its goals.
• Partner with technology, analytics, finance, B2B, and B2C teams to define data requirements, and design and develop solutions that drive value for ReUp’s clients and learners.
• Oversee the design, development, testing, implementation, maintenance, and continuous improvement of data pipelines and warehouses that ingest, transform, store, and provide access to student and institutional data to power business intelligence products, ML models, cloud-based web applications, and marketing and coaching services.
• Champion automation, observability, and performance to ensure ReUp’s pipeline efficiently and reliably delivers quality data to end users.
• Proactively identify, triage, and resolve data quality and availability issues through root-cause analysis, remediation, monitoring, and cross-functional collaboration.
• Define and monitor SLAs for data quality, workflow status and runtime, incident response and resolution time, and team velocity.
• Define and implement data engineering standards and best practices.
• Support data security, compliance, and governance initiatives.

Senior Manager, Data Engineering

Manager

• Manage part of our Learner Services team (8-10 people), motivating them, managing performance expectations against goals, using data to inform decisions, and supporting their professional growth.
• Support Success Coach onboarding and training.
• Report to our Director of Learner Services with thoughtful and strategic input.
• Perform quality assurance reviews for their team in coaching and student interactions.
• Provide feedback for professional development and growth.
• Assess productivity, identify obstacles, and support Coaches on efficiency and effectiveness.
• Support systems implementation to collect and share coaching ‘best practices’ and insights steeped in our Coaching Model.
• Partner with marketing, product and data teams to better understand our universities and students to enhance and strengthen our support systems for students and coaches.
• Stay up-to-date on current technologies and trends in the higher education and coaching industry, including research-based interventions.
• Manage complex problems in a fast-paced, workforce-distributed environment. Limited travel (bi-annual retreats/annual LSLT strategy meetings)

Manager, Learner Services

Business Operations

• Oversee the development and execution of sales operations to streamline processes, improve productivity, and ensure the B2U and B2G sales teams are equipped to achieve revenue goals.
• Coordinate the creation of high-quality sales and marketing materials, ensuring that all assets align with brand standards and effectively communicate value propositions to clients and prospects.
• Partner with marketing teams to ensure consistent messaging and storytelling across all B2B channels.
• Evaluate, implement, and maintain best-in-class sales enablement tools and technologies that empower the sales teams to perform efficiently.
• Lead the planning and operational execution of ReUp’s participation in national and state events and conferences.
• Collaborate across teams to define objectives, manage budgets, and oversee logistics.
• Oversee key strategic initiatives that advance divisional priorities, from business process improvements to new tools and resources.
• Develop frameworks for planning, execution, and measurement to ensure timely and successful delivery of critical projects.
• Serve as the central point of coordination across departments, ensuring alignment on priorities, timelines, and resource allocation.
• Facilitate communication and collaboration to drive efficiency and accountability across teams.
• Manage and optimize CRM platforms and related business systems to ensure data accuracy, usability, and insights.
• Partner with IT and analytics teams to improve tools and reporting capabilities that drive decision-making and prioritization.
• Recruit, mentor, and lead a team of professionals.
• Foster a culture of collaboration, accountability, and continuous improvement while developing team members’ professional growth and leadership potential.
• Oversee external PR and media agency relationships to drive key sales and renewal goals with a focus on states.
• Serve as the internal coordinator for key business partnerships that expand the company’s reach and drive business development.
• Work with relationship owners internally to set and execute on goals.
• Oversee the planning and execution of thought leadership initiatives, including white papers, speaking engagements, and industry collaborations.
• Partner with internal subject matter experts to position the organization as an industry leader and trusted authority.
• Oversee the collection, analysis, and dissemination of business intelligence to guide strategic decisions.

Senior Manager, Data Engineering

Manager, Learner Services

Director of Business Operations