Billing Solutions Consultant
RethinkFirst
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
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About the role
- Join sales calls to conduct deep-dive demonstrations and discovery into a prospective ABA provider’s current billing challenges, demonstrating Rethink’s Integrated Billing system and solutions for solving prospect’s billing needs.
- Answer product-related questions from the sales team via team chat and other communication channels.
- Work with product, marketing and sales teams to translate complex billing workflows into value propositions.
- Demonstrate how Rethink’s Integrated Billing system and/or services will solve the prospect's unique pain points.
- Collaborate with marketing, customer success, implementation and product teams to ensure consistent messaging and a strong feedback loop on customer needs.
- Help create technical sales materials, such as ROI calculators, case studies on reimbursement improvements, or white papers on navigating state-specific Medicaid changes.
- Assist with RFP/RFI responses and detailed technical documentation when required.
- Lead the service-scoping process by analyzing a prospect's volume and payor mix to help the sales team build accurate, competitive pricing proposals.
- Act as the "knowledge bridge" between the sales and implementation teams.
- Represent the company on webinars and potentially at ABA conferences and networking events in conjunction with sales.
- Conduct business analysis and background research on customers, payors, regulatory changes, and competitors with a view to support growth for the user's business.
Requirements
- ABA Billing experience: recent experience in behavioral health and ABA medical billing
- Consultative Sales Experience: Proven ability to explain technical RCM concepts to non-financial clinical directors or practice owners.
- Policy Expertise: Deep knowledge of the latest CPT Codes, compliance, requirements, and best practices
- Software: Mastery of top ABA platforms (Rethink), knowledge of competitors (experience a plus) as well as clearinghouses like Office Ally or Availity.
- Analytics: Ability to analyze a prospect's A/R aging reports and KPIs (e.g., Days Sales Outstanding) to identify "low-hanging fruit" for potential revenue recovery.
- Relationship Management: High emotional intelligence for managing sensitive contract discussions
Benefits
- Health, Dental, & Vision insurance
- 401(k) + company match
- Paid time off
- Parental leave
- Professional development assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ABA billingRCM conceptsCPT codesA/R aging analysisKPI analysistechnical documentationROI calculatorscase studieswhite paperspricing proposals
Soft skills
consultative salesrelationship managementemotional intelligencecollaborationcommunicationbusiness analysisproblem-solvingcustomer needs assessmentfeedback loop managementpresentation skills