Serve as the main contact and overall company expert for at least one continuity account
Providing regular status updates of each account
Writing all necessary account procedures and recaps
Regularly touring stores and conducting quarterly analysis to identify additional revenue opportunities
Develop clear, concise and accurate project documents
Support Account Managers by completing photo review, comment review and auditing submitted reports
Ensure performance meets expectations
Analyze and recap reports with clients throughout service delivery
Ensure field rep coverage utilizing RMS reps and third party merchandisers
Answer all service questions from office staff and field reps
Create and foster positive relationships with internal and external contacts

Requirements

Bachelor’s degree in business or related field
A minimum of 2-4 years previous experience working for a big box retailer in an ETL or equivalent role
Strong understanding of retail best practices, procedure and systems
Strong organizational skills
Ability to manage multiple high priority initiatives simultaneously
Outstanding analytical abilities
Strong business communication abilities including written, verbal, and presentation skills
Expertise in Microsoft Office programs such as Word, Excel, and PowerPoint

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ETLanalytical abilitiesproject documentationreport analysis

Soft Skills

organizational skillsbusiness communicationrelationship buildingmulti-taskingpresentation skills