Restaurant365

Product Designer

• Restaurant365 is a SaaS company disrupting the restaurant industry and provides cloud-based platform for accounting and back-office operations.
• We are seeking a highly skilled leader to drive R365’s workforce optimization strategy across Elite Talent, Offshore Resources, and AI Enablement.
• This role will have full ownership of R365’s Offshoring strategy while also shaping and executing workforce design frameworks that balance onshore, offshore, and AI solutions.
• The successful candidate will partner closely with People, Finance, and Business Leaders to ensure the right work is aligned to the right structure, maximizing talent density, efficiency, and long-term scalability. They will oversee the transformation of our contingent workforce, lead internationalization initiatives such as EOR-to-entity transitions and provide executive-level insights on workforce decisions that directly connect to cost savings, efficiency gains, and future-ready growth.

Workforce Design Lead

Program Manager

• Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
• The Customer Success Operations Program Manager will play a key role in ensuring the successful execution of strategic initiatives within our Customer Success and Support (CS&S) organization. Reporting to the Sr. Director of Customer Strategy and Operations, this role will partner with leaders and teams across CS&S and the broader business to track progress, address challenges, and remove roadblocks that could delay key projects. Your ability to translate complex projects into actionable steps and measurable results will be key to our success.

Customer Success Program Manager

Customer Success Manager

• Restaurant365 is a SaaS company disrupting the restaurant industry. Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
• The Senior Customer Success and Support (CS&S) Data Programs Analyst is a critical connector between the Customer Success organization and Data/Analytics, translating business priorities into actionable data solutions. Reporting to the Sr. Director of Customer Strategy and Operations, this role leverages analytics to evaluate processes, define requirements, and deliver high-impact recommendations and data-driven insights.
• Through close collaboration with business leaders and technical teams, this analyst identifies opportunities to enhance processes, products, and services through data, driving business growth, improving customer experiences, and increasing operational efficiency.
• This role leads high-priority CS&S analytics programs, designs scalable analytics systems, and fosters cross-functional collaboration to ensure strategic data programs are successfully executed.

Workforce Design Lead

Customer Success Program Manager

Senior Customer Success & Support Data Programs Analyst