Solutions Engineer – Level 3
Restaurant365
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $66,400 - $99,600 per year
About the role
- Maintain an expert status on all Restaurant365 features and partnering platforms
- Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap
- Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition
- Setting up and maintaining demonstration platforms for existing and new features
- Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions
- Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds
- Training the sales team on product knowledge and new features
- RFP assistance for sales team
- Consult marketing from an R365 product and partnering product knowledge standpoint
- Perform webinars for marketing and sales purposes
- QA of newly released features delivering feedback to the product team
- Other duties as assigned
Requirements
- Understanding of intermediate accounting principles
- Expert in restaurant finance and/or operations, preferably both
- Excellent written and verbal communication skills
- Excellent presentation skills
- Knowledge of and prior use of restaurant software systems is a plus
- Minimum of five years of proven work experience in customer service or sales
- Experience in a SaaS environment is a plus
- Willingness to travel 25% of the time
Benefits
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
intermediate accounting principlesrestaurant financerestaurant operationscustomer servicesalesSaaS
Soft Skills
written communicationverbal communicationpresentation skillstrainingconsulting