ResQ

Brand Ambassador

• ResQ is an all-in-one facilities management platform built for fast-growing facilities and trades businesses
• Serve as a Restaurant Brand Ambassador / Market Launcher to onboard and activate restaurants onto ResQ’s platform
• Be the first face of ResQ and ensure customers are onboarded properly and set up for success
• This is a 6 month contract role
• Travel throughout the USA weekly by car or plane
• Track and achieve targets; work closely with sales and operations teams to remove obstacles
• Demonstrate a professional attitude when interacting with restaurants, operators, and customers on-site
• Invest attention to detail to get it right the first time
• Exhibit extreme ownership, be a self-starter, be open to feedback, and live a customer-first mindset

Restaurant Brand Ambassador

Full-stack Engineer

• ResQ is an all-in-one facilities 🛠️ management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.
• Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities - the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges.
• Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities thrive. That’s why ResQ is dedicated to empowering the individuals who keep our world running smoothly.
• Hello 👋 Future ResQer,
• ResQ is looking for a hands-on senior engineer to drive the design, implementation, and scaling of complex, cloud-based systems (primarily on AWS). You'll set technical direction, champion best practices in architecture and security, and mentor engineers across experience levels.
• As a Senior Software Engineer joining ResQ you will be responsible for designing and building the tools and applications that thousands of restaurants and trades businesses across North America use to keep their restaurants and businesses up and running, seamlessly connecting them to a trusted network of vendors.
• ResQ runs on a distributed cloud architecture. Our monolith is written in Django/Python and is backed by S3, Postgres, Redis, and Cloudfront. Our front-end applications are written in React/React Native and Typescript. We make extensive use of automated testing and practice continuous deployment enabling us to release early and often.
• What you will do:
• Architect and maintain scalable, resilient systems using AWS (EC2, S3, RDS, Lambda, ECS, etc.)
• Lead technical strategy and execution, ensuring alignment with business goals
• Guide project planning, timelines, and cross-functional collaboration
• Troubleshoot complex system issues and evaluate new technologies for impact
• Design and implement AI-powered agents using large language models (LLMs)
• Partner with product and customer teams to identify and deliver AI-driven solutions
• Apply prompt engineering and leverage emerging tools (e.g., Cursor, Claude) to accelerate development and improve customer experience
• Who you are:
• Bachelor’s or Master’s degree in Computer Science, IT, or equivalent experience
• 9+ years in software engineering (web & mobile focus)
• Experience leading teams, mentoring, and setting architecture direction
• Strong in AWS (compute, storage, networking, databases, security)
• Deep knowledge of cloud architecture, serverless, and containers
• Skilled in CI/CD, Docker, Kubernetes, and Terraform
• Solid grasp of databases and data modeling
• Experience with GraphQL or REST APIs
• Proficient in Python, TypeScript, React, and React Native
• Strong communicator and cross-functional collaborator
• Strategic, analytical, and customer-first in your approach
• You have a product and customer-first mindset as we are obsessed with customer experience and setting new standards for excellent service
• Nice to Haves:
• Avid interest and curiosity in AI tools that allow developers to work more efficiently.
• Experience working with and creating AI agents
• Up to date in the latest trends in AI, particularly around multimodal LLMs, agentic systems, RAG (Retrieval-Augmented Generation), and AI-driven search functionalities.

Restaurant Brand Ambassador

Senior Full Stack Engineer