Resource Innovations

Customer Services Coordinator

Resource Innovations

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

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Salary

💰 $40,000 - $45,000 per year

About the role

  • Maintain electronic and hard copy filing system of applications, rebates and other supporting documents.
  • Communicate effectively as part of team approach with other departments in servicing customers.
  • Data Entry - enter data into various database applications with strong attention to detail and near-perfect accuracy.
  • Provide exceptional customer service and call handling in a customer centric environment.
  • Safeguard confidential customer information.
  • Willing to support any program within the department as assigned.
  • Other duties as assigned.

Requirements

  • Must be located in Arizona
  • Must be able to work 8-hour shift as assigned within the hours of 7 am to 6 pm
  • 2+ years previous customer service and data entry experience required
  • Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
  • Exceptional attention to detail, time management, and organizational skills
  • Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
  • Able to meet deadlines while adapting to shifting priorities and evolving business needs
  • Experience with various Microsoft programs, including Word, Excel, OneNote and Teams; experience with CRM systems preferred
  • Excellent written and verbal communication skills
  • Interest in sustainability and passionate about making a meaningful impact on the environment.
Benefits
  • three weeks of paid vacation annually
  • paid holidays
  • 401(k) retirement plan with employer match
  • medical, dental and vision coverage
  • parental leave
  • employee assistance program
  • commuter benefits
  • additional supplemental offerings
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrycustomer serviceattention to detailtime managementorganizational skills
Soft Skills
self-motivatedhighly organizedresults-drivencollaborationadaptability