Resource Innovations 

Program Manager

• Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal and providing accurate forecasting both internally and to clients
• Delivers successful large-budget energy efficiency programs to utility clients per contract terms and budgets
• Identifies, defines, quantifies, tracks, and drives program deliverables to be submitted accurately and on time
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams
• Analyzes market and contractor participation data, including geographic analysis and opportunity assessments
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues
• Interfaces with key internal departments such as IT, Marketing, Finance, and HR to develop efficiencies to meet program needs
• Other duties as assigned

Customer Support

• Receive data and sourcing documents, compile, sort, interpret and verify data to be entered.
• Provide basic troubleshooting and recommend solutions
• Maintain electronic filing system of applications, rebates and other supporting documents.
• Communicate effectively as part of team approach with other departments in servicing customers.
• Provide customer service activities such as responding to emails and phone calls.
• Other duties as assigned.

Bilingual Customer Service and Rebate Processing Specialist

Director

• Oversee the Customer Program Delivery Team based in CA and serve as a trusted partner to clients.
• Resource planning, budgeting, forecasting, and driving innovation and continuous improvement in program delivery.
• Build upon and enhance successful programs, identify opportunities for strategic growth, and develop tailored approaches to help clients achieve goals.
• Directly oversee 4-5 Managers and 30+ supporting team members administering a mature business energy efficiency portfolio.
• Work in close partnership with the Director of Business Development to expand and evolve utility-focused solutions.
• Lead and strengthen strategic client relationships, serving as a trusted advisor who proactively identifies opportunities to build on existing successes and advance client objectives.
• Engage directly with client leadership to co-develop forward-looking strategies.
• Translate client priorities into actionable delivery plans and ensure programs are innovative, high-quality, and impactful.
• Address and resolve client concerns and ensure contract compliance and achievement of performance metrics.
• Secure and align staffing and resources, maintain financial accountability, and provide accurate forecasts and strategic insights.
• Mentor and develop staff to enhance client engagement skills and technical expertise.

Client Delivery Director

Copywriter

• Resource Innovations is looking for a seasoned, conceptually driven Senior Copywriter to join our in-house creative team on a temporary basis. This role is ideal for a versatile writer with strong agency experience(preferred), a collaborative spirit, and a proven ability to craft compelling copy across a wide range of formats — from digital ads and campaign headlines to short-form video scripts and brand messaging.
• As a Senior Copywriter, you’ll work closely with senior creatives, designers, and marketers to develop clear, engaging creative that aligns with our brand voice and business goals. You’ll bring sharp thinking and strategic insight to every brief, while also contributing to a collaborative, team-first culture.
• The ideal candidate has 8+ years of experience in a fast-paced creative environment, thrives under tight deadlines, and is passionate about delivering work that’s both effective and creatively strong.
• Key Responsibilities: Concept Development & Writing: Generate campaign concepts and messaging across digital, video, and social platforms; Write headlines, ad copy, scripts, and other short-form content; Collaborate with design to align visuals and language; Bring a strategic lens to content. Creative Collaboration: Work closely with designers, strategists, and marketers; Participate in brainstorms, creative reviews, and client discussions; Mentor junior writers. Production & Workflow: Adapt copy across channels and formats; Manage multiple projects; Ensure copy is accurate, polished. Problem Solving and Ownership: Balance multiple projects; Approach creative challenges with resourcefulness; Stay up to date with industry trends, tools, and best practices.

Senior Copywriter

Graphics Designer

• Design clear, engaging visual assets for both print and digital channels, including marketing materials, social media, presentations, and web content
• Apply strong layout, typography, and visual hierarchy to support consistent, effective storytelling
• Ensure final designs are visually polished, brand-aligned, and production-ready
• Work closely with senior creatives, Copywriters, and Marketing partners to execute creative concepts
• Contribute to brainstorming sessions, design reviews, and campaign development with ideas and references
• Accept feedback with curiosity and iterate thoughtfully to improve the work
• Balance multiple projects with varying timelines, maintaining attention to detail and consistency
• Approach design challenges with resourcefulness and a solutions-focused attitude
• Ensure design deliverables meet technical specs for both print and digital outputs
• Maintain organized design files and version control for efficient handoff and collaboration
• Stay up to date with industry trends, tools, and best practices
• Support asset creation and refinement across campaigns and channels as needed

Graphic Designer

• Lead strategic delivery of large-scale energy efficiency programs, overseeing a cross-functional team of outreach, engineering, and operations professionals.
• Oversee all aspects of program design, implementation, and performance management.
• Serve as a trusted advisor to utility clients and industry partners, leveraging market insights, technical expertise, and stakeholder engagement.
• Develop and manage C&I program design, including work plans, resource allocation, and performance strategies to achieve contractual goals and performance metrics.
• Monitor program progress against goals, provide accurate forecasts to internal and external stakeholders, and ensure all deliverables are completed on time and within budget.
• Anticipate and adapt to evolving market dynamics, developing creative, data-driven solutions to emerging challenges.
• Lead, mentor, and develop a high-performing team, setting clear objectives, fostering accountability, and cultivating a collaborative, results-oriented culture.
• Conduct in-depth market and contractor participation analysis, including geographic opportunity assessments, to inform program strategies.
• Build and maintain strong relationships with clients, subcontractors, community partners, and industry stakeholders to maximize program reach and effectiveness.
• Partner with internal teams (IT, Marketing, Finance, HR) to create operational efficiencies and deliver seamless program execution.
• Serve as primary client point of contact, managing expectations, ensuring satisfaction, and proactively resolving issues.
• Other duties as assigned.

Commercial and Industrial Program Manager

Project Manager

• Manage Service Providers and retro-commissioning projects.
• Coordinate day-to-day aspects of projects including quality control of deliverables, client communications, maintain project schedules, and utilize technical staff.
• Promptly and accurately address customer concerns to assure problem resolution and promote long-term productive relationships.
• Understand the organization and decision-making process in order to work with stakeholders in determining project eligibility, schedule and potential energy savings.
• Manage on-time delivery of technical reports.
• Commute to off-site locations to facilitate meetings with stakeholders.
• Analyze utility data to determine energy performance parameters and eligibility.
• Review technical reports, cost estimates and energy saving calculations.
• Other duties and responsibilities as assigned.

Energy Efficiency Project Coordinator

Engineer

• Lead and support the implementation of multifamily and commercial custom energy efficiency projects.
• Conduct energy audits and assessments at multifamily and commercial buildings to identify, measure, and verify energy efficiency improvements across systems such as HVAC, lighting, compressed air, and motors.
• Conduct technical energy modeling and analysis using provided tools and within program requirements.
• Serve as a technical liaison to utility clients, program administrators, contractors, and end customers to maximize program benefits and energy savings.
• Identify barriers to energy efficiency adoption and propose innovative solutions to overcome them.
• Maintain and enhance relationships with clients through professional, high-quality interactions and service delivery.
• Manage project budgets and schedules, ensuring deliverables meet technical excellence and client requirements.
• Develop energy efficiency project scopes and perform technical analysis, including energy modeling and economic simulations, to quantify savings and impacts using spreadsheets and energy modeling software.
• Prepare high-quality technical reports summarizing findings, project economics (e.g., energy savings, cost savings, payback periods), and potential incentive opportunities.
• Conduct measurement and verification (M&V) activities, including on-site visits to gather data, perform functional performance tests, and verify project installations.
• Other duties as assigned.

Multifamily Project Engineer

• Resource Innovations (women-led energy transformation firm) seeks a Client Delivery Director for the Pacific Northwest
• Oversee the Customer Program Delivery Team and serve as trusted partner to clients across Oregon, Washington, and Idaho
• Responsible for resource planning, budgeting, forecasting, and driving innovation and continuous improvement in program delivery
• Build upon and enhance successful programs and identify opportunities for strategic growth
• Oversee 3–4 Managers and supporting team members administering a mature business energy efficiency portfolio (small business, EV, residential, large commercial)
• Lead and strengthen strategic client relationships; engage directly with client leadership to co-develop strategies
• Translate client priorities into actionable delivery plans and resolve client concerns
• Ensure quality of services, contract compliance, achievement of performance metrics, and delivery schedules
• Secure staffing and resources, maintain financial accountability, and collaborate with Business Development
• Provide accurate forecasts and strategic insights; mentor and develop staff
• Other duties as assigned

Delivery Services Director

Auditor

• Deliver high-quality in-home residential energy audits and QA/QC for AEP Ohio HELP program
• Conduct comprehensive audits focused on income-based program participants
• Inspect HVAC, insulation, lighting, appliances, and building envelope per program requirements
• Use diagnostic tools (blower door, duct blaster, watt meter, thermal gun) to assess air leakage and performance
• Collect and analyze utility data, homeowner usage patterns, and building specifications
• Input data into provided software and prioritize energy-saving recommendations
• Educate homeowners about energy-saving opportunities, rebates, and best practices
• Perform post-installation inspections to verify completion and effectiveness of upgrades
• Oversee residential weatherization, HVAC and water heating installation inspections and review QA/QC findings
• Collaborate with contractors, community-based organizations, utility representatives and program managers
• Maintain accurate records and submit documentation in a timely manner
• Ensure compliance with applicable standards and program requirements
• Deliver best-in-class customer satisfaction and support cross-functional program improvements

Residential Energy Auditor

Accountant

Senior Project Accountant supporting billing, P&L review, applying ASC 606 revenue standard, project setup in Oracle
Products, Software and services revenue recognition, in compliance with ASC 606
Review contract terms and set up project codes, revenue methods, billing formulas in Oracle accounting system
Prepare detailed financial reports, including cost analysis, variance analysis, and profitability assessments
Preparing and reviewing invoices
Client management, including communication with project managers and clients as needed
Prepare and post journal entries related to project costs, revenues, and adjustments
Show initiative, identifying opportunities for improvement and implementing required changes
Assist with external audits, providing documentation and explanations as needed
Handle more complex projects and assist other project accountants
Assist Revenue Manager with ad hoc reporting
Other duties as assigned.

Senior Project Accountant

Account Executive

• Manage and grow relationships with key e-commerce accounts, including marketplaces, limited time offerings, kit programs.
• Analyze sales data and market trends to identify opportunities for growth and optimization.
• Collaborate with internal teams such as marketing, software development, and supply chain.
• Monitor and optimize product listings: content, pricing, and promotions.
• Provide regular performance reports and insights to stakeholders.
• Stay informed about industry trends, best practices, and changes in e-commerce platforms.
• Resolve issues related to e-commerce accounts timely and effectively.
• Lead project management for new site launches; coordinate cross-functional teams.
• Collaborate with software development to gather requirements and define scope for new site launches.
• Coordinate user acceptance testing (UAT) and QA efforts.
• Provide training and documentation on new promotions.
• Other duties as assigned.

Lead Account Executive – Customer Engagement

• Resource Innovations is a women-led energy transformation firm focused on impact, expanding clean energy solutions for utilities.
• Support billing, project setup within the Oracle system, and assist with revenue processes.
• Provide day-to-day support to project managers and senior accountants.
• Assist with project setup: enter contract terms, project codes, and billing details in Oracle.
• Prepare and process invoices in collaboration with project managers and senior accountants.
• Support monthly project financial reviews and reporting, including cost tracking and variance analysis.
• Assist with preparing journal entries for project costs, revenues, and adjustments.
• Provide documentation and support for external audits as needed.
• Communicate with project managers and clients on billing and project-related financial matters under supervision.
• Participate in process improvement initiatives and contribute ideas to strengthen workflow.
• Other duties as assigned.

Project Accountant

Pricing Analyst

• Resource Innovations is seeking a proactive, detail-oriented, and analytical Pricing Analyst to support our sales, product development, and operations’ teams. The pricing Analyst is a new role within Resource Innovations and provides an excellent opportunity for professional growth within a dynamic, innovative, and sales driven organization.
• The Pricing Analyst will compile all pricing inputs to ensure compliance with RFP requirements. The ideal candidate will review proposal requirements, aid in developing a pricing strategy, and support negotiations for our software-enabled clean energy solutions for utilities as well as commercial, industrial and residential energy customers to support the rapidly changing industry and clean energy transition. This high-visibility role will interact regularly with Resource Innovations’ executive team and functional groups across our organization to develop and present pricing solutions that drive increased deal capture and win rates
• Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
• Duties and Responsibilities
• Reviews RFP requirements, plans and manages pricing activities throughout the RFP process, focusing on achievability and accountability of deadlines.
• Maintains excellent, effective, and persuasive relationships with cross-functional teams, and outside partners, ensuring alignment to meet evolving client solutions
• Collaborates with cross-functional teams to understand the cost components associated with our products and services.
• Collects, manages, and validates inputs from various sources both internally and from subcontractors to consolidate into the final pricing model
• Creates and drives delivery deadlines to ensure all inputs are included in pricing and formal approval are received prior to proposal submission.
• Accurately completes required documentation Including proposal documents in accordance with RFP requirements, internal recording in accordance with business best practices, and opportunity-specific, finance-related data in Salesforce
• Analyzes historical benchmarks, industry standards, sales trends, competitor intel, market factors and client feedback to establish competitive pricing
• Presents pricing models and financial analysis to the leadership team for final approval
• Incorporates learned knowledge into new pricing models that results in increased margin performance and increased win rates and ensures pricing strategies align with overall business goals and revenue targets.
• Drives innovation by implementing best practices, and promoting continuous process improvement to benefit both client outcomes and business performance
• Other duties as assigned
• Operations analysis or business consulting experience
• Pricing template or tool development, model and scenario building
• Financial analysis or corporate finance experience
• Experience presenting to senior team members
• Client facing experience

Client Services Representative

• Serve as the senior-most marketing client relationship lead, engaging directly with Director, VP and C-Level decision-makers across key accounts.
• Drive strategic value for clients by understanding their goals, advocating for innovative solutions, and ensuring flawless delivery of marketing programs.
• Establish trusted advisor relationships with clients and internal stakeholders, acting as the voice of the client internally.
• Support business development by participating in strategic pitches and nurturing existing account growth opportunities.
• Lead and mentor the account management and project management teams, developing a high-performing culture grounded in accountability, creativity, and collaboration.
• Define clear roles, responsibilities, and growth paths within the team; coach and support professional development for team members at all levels.
• Create scalable processes and best practices that ensure consistent, high-quality client experiences across accounts.
• Champion a culture of continuous learning and innovation within the client services team.
• Drive operational rigor across project delivery, resource planning, and client reporting.
• Collaborate with creative, strategy, and digital teams to ensure cohesive and integrated client solutions.
• Partner with leadership to set and monitor team KPIs, client health metrics, and satisfaction benchmarks.
• Oversee initiatives that improve and introduce tools and systems to streamline workflow, improve transparency, and enhance team productivity.

Senior Director, Marketing Client Services

Full-stack Engineer

• Lead and support the implementation of multifamily and C&I custom and energy management (RCx, MBCx, etc.) energy efficiency projects.
• Conduct energy audits and assessments at multifamily and commercial and industrial facilities to identify, measure, and verify energy efficiency improvements across systems such as HVAC, lighting, compressed air, refrigeration, process heating, and motors.
• Serve as a technical liaison to utility clients, program administrators, contractors, and end customers to maximize program benefits and energy savings.
• Identify barriers to energy efficiency adoption and propose innovative solutions to overcome them.
• Maintain and enhance relationships with clients through professional, high-quality interactions and service delivery.
• Manage project budgets and schedules, ensuring deliverables meet technical excellence and client requirements.
• Develop energy efficiency project scopes and perform technical analysis, including energy modeling and economic simulations, to quantify savings and impacts using spreadsheets and energy modeling software.
• Prepare high-quality technical reports summarizing findings, project economics (e.g., energy savings, cost savings, payback periods), and potential incentive opportunities.
• Conduct measurement and verification (M&V) activities, including on-site visits to gather data, perform functional performance tests, and verify project installations.
• Other duties as assigned.

Multifamily Lead Engineer

Marketing

• Resource Innovations is seeking a Marketing Specialist to support Residential Energy Efficiency Programs on our growing team in Chicago.
• You will assist in managing project tasks, helping ensure the seamless delivery of work and coordinating with marketing and outreach teams to execute plans and campaigns reaching diverse customer groups.
• You’ll collaborate with stakeholders including program managers, analysts, clients, contractors, and outreach partners to coordinate marketing campaigns, customer communications, presentations, and event outreach materials.
• You’ll play a hands-on role in managing projects and timelines, asking the right questions, and making sure deliverables are clear, timely, and aligned with evolving program needs.
• This role is ideal for someone who is detail oriented, resourceful and highly organized in balancing multiple perspectives and priorities.
• Resource Innovations is a women-led energy transformation firm focused on impact.
• Duties and Responsibilities include: Project Management; Campaign & Communications Support; Stakeholder Collaboration; Customer Journey Support; Event and Meeting Assistance; Other duties as assigned.