Resource Innovations

Market Engagement Lead – Business Analyst

Resource Innovations

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $90,000 - $110,000 per year

Job Level

Senior

About the role

  • Support overall program operations across the California SBE portfolio.
  • Ensure accurate client invoicing, subcontractor accruals, administrative reporting, and program data analysis.
  • Develop and implement process improvement initiatives to enhance operational efficiency.
  • Identify, track, and monitor goal progress and manage leads from multiple outreach channels within program databases.
  • Collaborate with cross-functional teams to ensure accurate and timely project data uploads.
  • Respond promptly and professionally to inquiries from customers and client representatives.
  • Engage with internal teams, subcontractors, clients, and stakeholders to understand needs and support program success.
  • Lead assigned projects by clarifying objectives, asking thoughtful questions, and delivering well-developed solutions within established timelines.
  • Other duties as assigned.

Requirements

  • Must be located in the greater California Bay area
  • Experience supporting utility-sponsored energy efficiency programs, preferably in California
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to work independently with minimal direction while contributing effectively in a collaborative team environment
  • Highly organized with strong attention to detail and the ability to manage multiple priorities
  • Proficiency in Microsoft Excel and program database systems
  • Willingness to travel up to 10%
  • Demonstrated interest in sustainability and passion for environmental impact.
  • Bachelor’s degree in Business, Environmental Studies, Sustainability, Economics, Data Analytics, or a related field.
  • 3+ years of experience in energy efficiency program operations, business analysis, or utility program delivery.
  • Experience working directly with California investor-owned utilities (IOUs).
  • Familiarity with program tracking systems (Salesforce, CRM platforms, or similar databases).
  • Experience managing invoicing processes, forecasting, accruals, and financial reporting.
  • Knowledge of California energy efficiency policies, regulatory frameworks, and market engagement strategies.
  • Experience supporting Small Business or Equity-focused programs.
  • Advanced Excel skills (pivot tables, data analysis, reporting dashboards).
Benefits
  • three weeks of paid vacation annually
  • paid holidays
  • 401(k) retirement plan with employer match
  • medical, dental and vision coverage
  • parental leave
  • employee assistance program
  • commuter benefits
  • additional supplemental offerings
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisprocess improvementfinancial reportinginvoicing processesforecastingaccrualsprogram operationsenergy efficiencyadvanced Excelprogram database systems
Soft Skills
analytical skillsproblem-solving skillscommunication skillsorganizational skillsattention to detailcollaborative skillsindependenceproject managementcustomer serviceleadership