Resource Innovations

Commercial and Industrial Program Manager

Resource Innovations

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $135,000 per year

Job Level

SeniorLead

About the role

  • Lead strategic delivery of large-scale energy efficiency programs, overseeing a cross-functional team of outreach, engineering, and operations professionals.
  • Oversee all aspects of program design, implementation, and performance management.
  • Serve as a trusted advisor to utility clients and industry partners, leveraging market insights, technical expertise, and stakeholder engagement.
  • Develop and manage C&I program design, including work plans, resource allocation, and performance strategies to achieve contractual goals and performance metrics.
  • Monitor program progress against goals, provide accurate forecasts to internal and external stakeholders, and ensure all deliverables are completed on time and within budget.
  • Anticipate and adapt to evolving market dynamics, developing creative, data-driven solutions to emerging challenges.
  • Lead, mentor, and develop a high-performing team, setting clear objectives, fostering accountability, and cultivating a collaborative, results-oriented culture.
  • Conduct in-depth market and contractor participation analysis, including geographic opportunity assessments, to inform program strategies.
  • Build and maintain strong relationships with clients, subcontractors, community partners, and industry stakeholders to maximize program reach and effectiveness.
  • Partner with internal teams (IT, Marketing, Finance, HR) to create operational efficiencies and deliver seamless program execution.
  • Serve as primary client point of contact, managing expectations, ensuring satisfaction, and proactively resolving issues.
  • Other duties as assigned.

Requirements

  • Demonstrated success managing large-budget programs, including strategic planning, contract negotiation, and budget oversight.
  • Strong analytical, problem-solving, and communication skills with the ability to translate complex technical concepts into actionable strategies.
  • Proficiency in Microsoft Office Suite, CRM platforms, and budget management tools.
  • Commitment to sustainability and passion for creating meaningful environmental impact.
  • Residence in Massachusetts or willingness to relocate (preferred).
  • Bachelor’s degree in business, energy, engineering, or a related field (Master’s degree preferred).
  • Minimum 8+ years of experience in energy efficiency, clean energy, or a related field, with at least 3 years in a supervisory role.