Program Manager

• **The Opportunity:**
• The Total Rewards Program Manager is responsible for designing, implementing, and managing the Center's compensation, benefits, and recognition programs to attract and retain top talent. Key duties include developing competitive salary structures, overseeing health and welfare benefits, analyzing market trends, ensuring compliance with regulations, and creating communication and education programs and materials for employees.
• **In this role you will: **
• - Manage health and welfare plan execution in conjunction with benefits broker, including but not limited to medical, dental, vision, flexible spending accounts, COBRA, life insurance, disability, 401(k), and workers compensation. Manage relationships with benefits vendors and carriers, including contract negotiations and performance evaluations, to ensure the highest level of service to employees.
• - Partner with the Director of Human Resources & Compliance and external vendors/partners, to review, analyze and monitor the benefits market to determine employee needs, identify trends, stay abreast on regulations, and develop competitive programs and services that align with the Center’s strategic goals.
• - Develop, monitor, and maintain the Center’s compensation program in accordance with the Center’s Compensation Philosophy, including the development of standard operating procedures. Partner on compensation program design, analysis, and implementation. Ensure benchmark analysis and salary surveys are conducted to obtain external market data.
• - Support the Center’s Employee Incentive Program administration, preparation of materials for Compensation Committee meetings, and other compensation-related reports and determinations.
• - Create and deliver clear and informative materials to educate employees about their benefits options, including Open Enrollment. Provide support to HR Generalists when responding to employees with benefits-related inquiries or concerns, assisting to resolve issues promptly to enhance employee satisfaction.
• - Evaluate and develop employee wellness and engagement programs aimed to enhance employee wellbeing, satisfaction, and retention.
• - Serve as primary HR contact for the 401(k) plan administrator and auditor, ensuring accurate submission of employee and employer contributions, and compliance with ERISA reporting requirements, and other mandated testing and reporting.
• - Track and analyze compensation variances and audit salary changes, including new hire offer terms, merit increases, promotions, bonuses, etc. Serve as a liaison between Human Resources and Finance to ensure the accuracy and completeness of employee HRIS records.
• - Regularly assess processes and procedures, seeking opportunities for continuous improvement and efficiency. Develop and maintain Standard Operating Procedures and policies related to benefits, compensation and wellness.
• - Conduct job evaluations to ensure internal equity across roles. Quality review of data housed in ADP, including the performance of regular data audits and resolving any data integrity issues.
• - Create and maintain quarterly and annual HR dashboard using qualitative and quantitative data to guide business decisions.
• - Perform system maintenance, including assisting in the review, testing and implementation of HR system(s) upgrades. Document process and results.

Total Rewards Program Manager

Strategic Programs, Readiness Program Manager

Senior Program Manager