Indiana Hemophilia & Thrombosis Center, Inc.

QA Engineer

• **What You Will Do**
• The Research Quality Assurance (QA) Manager is responsible for:
• - Creation, implementation, and maintenance of a clinical research quality management system in conjunction with IHI CEO and Medical Director and IHI Chief Clinical Officer
• - Evaluations of existing studies through auditing
• - Review and oversight of training programs for new and existing research staff in collaboration with Research Education Coordinator
• - Ongoing maintenance and development of QA Standard Operating Procedures (SOPs) and review of other functional area SOPs relating to clinical research activities
• - Oversight of internal investigations and CAPA program where required
• **The Opportunity**
• - Conduct internal auditing activities to ensure research studies are performed in compliance with sponsor protocols, Good Clinical Practices (GCPs), SOPs, and applicable regulations
• - Document and report on audits. Create/produce audit certificates.. As needed, review audit reports with applicable team members.
• - Create, update, and maintain an annual audit schedule
• - Develop and/or review standardized operational procedures (SOP’s) and workflows for research related topics ensuring quality through consistency
• - Conduct internal investigations developing Corrective and Preventive Action (CAPA) plans as needed. CAPA trends will be reviewed with Chief Clinical Officer or designees quarterly.
• - Prepare and assist in follow-up for FDA Inspections. Be available to host the inspection if requested.
• - Conduct advanced training for physicians and APPs interested in conducting research at IHI. Serve as mentor and advisor, reviewing study documents including IIS protocols.
• - Conduct monthly topic specific QA presentations for all staff participating in research studies
• - Update research staff on new regulatory changes and new guidance documents
• - Participate in training of external, non-IHI personnel such as faculty of Partners Physician Academy
• - Member of Research Leadership Team. Participate in new study selection process, interviewing/hiring of new staff, discussing and resolving research related issues or concerns.
• - Serve as research regulatory advisor for the research department for individual staff members or as a member of a variety of small discussion groups or committees where a research regulatory perspective is necessary
• - Supervise a small independent team of Research staff (Research Data Manager, Research Education Coordinator, or other staff as assigned

Research Quality Assurance Manager

Analyst

• The Total Rewards Analyst is responsible for the operational administration, analysis, and continuous improvement of compensation and benefits programs.
• Owns day-to-day Total Rewards analytics, reporting, and program execution.
• Supports strategic program development led by the Total Rewards Program Manager.
• Conducts market pricing and benchmarking; evaluates roles for grade and salary placement.
• Maintains pay structures, job architecture, and compensation documentation.
• Analyzes internal equity, market competitiveness, and pay relationships.
• Produces recurring compensation reports and dashboards.
• Tracks key metrics (compa-ratio, range penetration, market index, pay equity indicators).
• Supports merit, bonus, and incentive cycles (modeling, tracking, reporting).
• Identifies compression, inversion, and retention risks.
• Participates in salary surveys and analyzes results.
• Administers benefit programs including enrollments, life event changes, and employee inquiries.
• Supports open enrollment execution (system configuration, communications, vendor coordination).
• Monitors participation, utilization, and vendor reporting.
• Maintains accurate benefit records and documentation.
• Develops and maintain IHI’s employee benefits site and employee benefits education.
• Develops and maintains standardized and self-service HR/Total Rewards reports (e.g., ADP).
• Reduces reliance on manual report pulls by enabling HR team access and usability.
• Ensures data integrity across compensation and benefits systems.
• Delivers analytics to support operational and leadership decision-making.
• Provides analytical and administrative support for disability and leave management programs.
• Serves as day-to-day liaison with vendors, brokers, and third-party administrators.
• Develops, documents, and maintains SOPs for recurring Total Rewards processes.
• Executes administrative processes aligned with defined SOPs.
• Supports year-end activities including open enrollment and compensation cycles.
• Partners with HR Generalist on job evaluation, leveling, and organizational design.
• Provides guidance to HR Generalists on compensation and benefits processes.
• Partners with HR Generalist and managers to administer disability, leave of absence, and accommodation programs.
• Supports Total Rewards Program Manager with data, analysis, and presentation materials.

Total Rewards Analyst

Product Designer

• **About IHI**
• At Innovative Hematology (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families.
• **What You Will Do**
• The Learning Experience Designer is responsible for supporting the journey mapping, technical development, implementation, maintenance, and evaluation of education programs through learning systems, e-learning tools, virtual platforms, and education resource infrastructure. This role partners closely with the Organization & Talent Development Program Manager, Medical Education Program Manager, clinical leaders, education committee members, subject matter experts, quality, and other stakeholders to ensure education materials are professionally designed, accessible, organized, accurately assigned, tracked, and aligned across education platforms.
• This position focuses on the learner design, technical and systems-based components of education, including LMS administration and e-authoring module development, MS Teams education events, education reporting, version control, resource organization, and learner experience support. The role ensures educational content is delivered in a consistent, professional, user-friendly format while supporting compliance, competency tracking, and continuous improvement of the organization’s education infrastructure. Through continuous improvement this position applies adult learning principles, data driven insights, and technology-enabled solutions to enhance how education is delivered and experienced.
• **The Opportunity **
• - Support enterprise learning and specifically, the Organizational & Talent Development Program Manager and Medical Education Program Manager in the development, implementation, and maintenance of education programs, including new hire orientation, annual competencies, skills validation, in-service education, and continuing education activities.
• - Build, format, publish, assign, and maintain education modules within HealthStream or other learning management systems, including courses, quizzes, attestations, competencies, evaluations, and required learning assignments.
• - Develop and maintain e-learning content using instructional design techniques and e-authoring tools such as iSpring to convert approved PowerPoint presentations and SME-developed content into professional, interactive, learner-friendly modules.
• - Partner with the Organizational & Talent Development Program Manager, Medical Education Program Manager and subject matter experts to ensure education modules are complete, clearly formatted, accessible, and aligned with approved learning objectives, competency requirements, and organizational standards.
• - Support annual competency and new hire education workflows by building assignments, tracking completion, generating reports, maintaining documentation, and assisting with follow-up on incomplete or overdue education.
• - Maintain accurate education records and reporting, including completion reports, attendance records, competency tracking, certification documentation, and other education-related metrics as assigned.
• - Support Teams Education events and virtual learning activities, including meeting setup, calendar invitations, registration support, attendance tracking, presenter preparation, recording coordination, post-event materials, and basic technology troubleshooting.
• - Assist with internal and external education events, including but not limited to IHIEd, Grand Rounds, professional association conferences, HoII, webinars, workshops, and other education-related initiatives.
• - Maintain organized education resource libraries within approved systems, including naming conventions, version control, folder structure, archived materials, current-state resources, templates, and standardized formatting.
• - Serves as the primary technical expert that Supports alignment between HealthStream, HemeWork/SharePoint, Teams, and other education repositories to ensure staff can easily locate current and approved education materials. Collaborate with IT, clinical leadership, quality, education committee members, and other stakeholders to troubleshoot education technology needs and as needed, support successful implementation of new education tools or processes.
• - Create and maintain education project trackers, calendars, dashboards, and status reports to support planning, prioritization, accountability, and timely completion of education updates.
• - Assist with formatting and professional presentation design for education materials, including PowerPoints, handouts, guides, tip sheets, newsletters, learner instructions, and other printed or electronic materials.
• - Provide learner and staff support related to the learner journey, education technology access, module completion issues, assignment questions, event links, recordings, and other education system needs.
• - Monitor and evaluate the learner experience within education platforms and recommend improvements to module design, system organization, accessibility, usability, and reporting processes.
• - Support continuous improvement efforts related to education standardization, system efficiency, learner engagement, education tracking, and reduction of duplicative or outdated materials.
• - Assist with special projects related to education systems, learning technologies, or organizational education infrastructure.
• - Support education-related communications, newsletters, announcements, and resource updates as assigned.
• - Participate in committees, workgroups, or process improvement initiatives related to staff education, learning systems, and competency management.
• This position is designed to be a hybrid role, splitting time between the IHI office in Indianapolis, IN and home. Only candidates residing in the Indianapolis metropolitan and surrounding area will be considered.

Learning Experience Designer

Recruitment

• Assists with administration of day-to-day human resources operations.
• Ownership of talent acquisition including recruitment, requisition management, job post administration, and administration of pre-boarding tasks.
• Initiates and manages job position postings within IHI’s applicant tracking system (ATS) and third-party job boards.
• Provides sourcing that builds a robust and consistent talent pool to source both active and passive candidates.
• Collaborates with the HR team to devise new and improved recruitment strategies and effectively implements them.
• Carefully reviews applicants, identifying the most qualified for further consideration by the Human Resource Generalists.
• Leads candidate interview scheduling on behalf of Human Resource Generalists and hiring managers.
• Coordinates job offers and offer letter generation which may include guiding managers through the offer stage.
• Responsible for timely and accurately processing pre-hire verifications, including but not limited to, criminal background search, employment verification, education verification and reference checks, credentials, etc.
• Assist with phone screens and candidate interviews.
• Serves as co-collaborator in organizing new hire orientation.
• Ownership of the PALS (Peers Achieving Lasting Success) program for new hires and other employee engagement activities, as requested.
• Participates in and/or directs departmental projects.
• Establishes and maintains personnel files as required by law.
• Represent IHI in recruitment forums (e.g. job fairs, panels, etc.)

Research Quality Assurance Manager

Total Rewards Analyst

Learning Experience Designer

Talent Acquisition Specialist