Resource Generation

Operations

• Provide administrative and logistical support to keep Resource Generation's operations moving smoothly
• Manage the Brooklyn office and storage facilities, including shipments and supplies
• Manage and triage general inquiries via email, physical mail, and Google Voice
• Direct digital and physical document storage systems and develop related procedures
• Collaborate on organizational risk management, insurance, and state registration compliance
• Maintain and update operations-specific policies and practices
• Research and implement tools and systems to improve workflows and identify cost-saving initiatives
• Troubleshoot operational issues and support staff across teams
• Coordinate finance backup tasks, including accounts payable and receivable support, donation processing, and CRM data entry
• Oversee employee and member access to organizational software and systems, including onboarding and offboarding coordination
• Manage Google Workspace access, groups, licenses, and shared drives
• Manage software subscriptions, technology tools, organizational hardware, and website operational needs
• Collaborate on digital security, staff training, and coordination with the external IT firm
• Coordinate logistics for annual in-person staff and board retreats
• Provide administrative support to the Board of Directors, including meeting coordination, document retention, voting records, and board lists
• Participate in cross-team committees, senior leadership coordination, national programming support, staff meetings, and retreats

Operations Coordinator