Product Business Analyst
Resonate
full-time
Posted on:
Location Type: Hybrid
Location: Derby • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- You will play a pivotal role in shaping and defining the products we take to market, working closely with Product Strategy, senior operational stakeholders and Software Development.
- Lead analysis
- Challenge assumptions
- Apply judgement to ensure solutions deliver genuine operational value
- Own the discovery and articulation of customer and operational needs, explicitly recognising differences between users, influencers, and buyers.
- Identify pain points, risks, and opportunities for value creation within safety- and performance-critical operational contexts.
- Ensure product solutions and interfaces remain intuitive and effective in high-pressure, real-time operational environments.
- Dig deeply into the operational needs underpinning high-level product strategy, questioning assumptions to uncover true business needs.
- Translate strategic intent into clear, outcome-driven product requirements, inclusive of capability needs and user interactions.
- Define requirements, identifying and articulating difficult trade-offs.
- Partner with Product Strategy to analyse market trends, customer feedback, and product performance metrics.
- Use evidence to inform product design decisions, feature prioritisation, and roadmap evolution.
- Work closely with Product Strategy to clarify product roadmaps and support feature prioritisation.
- Lead analysis activities from concept through product design, enabling effective iterative delivery.
- Translate complex and sometimes conflicting stakeholder needs into clear, actionable product and design intent.
- Communicate analysis, rationale, and recommendations confidently to both technical and non-technical audiences.
- Enable informed decision-making, not just delivery execution.
Requirements
- Strong critical and analytical thinking capability, demonstrated through independent problem definition and decision-making in complex operational contexts.
- Demonstrable experience influencing product direction and prioritisation, including defining problem statements, evaluating options, and making trade-offs
- Proven ability to operate effectively where requirements are unclear, contested, or evolving, while maintaining momentum and clarity.
- Experience leading analysis from initial problem exploration through to product and solution design for technology-enabled products.
- Confident working with and constructively challenging senior stakeholders, using evidence and structured thinking to influence outcomes.
- Practical experience working in Agile environments, with a clear focus on outcomes, value, and usability.
- Strong business acumen combined with demonstrable customer and user empathy, evidenced by solutions that improved operational outcomes.
- Desirable: Experience working in operationally critical or regulated domains such as transport, utilities, infrastructure, healthcare, or similar environments.
- Desirable: Exposure to safety-, risk-, or performance-critical systems, where analysis quality directly impacts operational decision-making.
Benefits
- A meaningful role in a growing rail technology business with real industry impact
- Hybrid working
- 27 days annual leave in addition to public holidays
- 3 “privilege days” scheduled between Christmas/New Year
- Pension plan with matched contributions from 5%-8%
- Private Healthcare that covers you and your immediate dependents
- Group Income Protection cover
- Life Assurance
- Enhanced maternity, paternity, and adoption policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product requirementsproduct designanalysisproblem definitionfeature prioritisationroadmap evolutioniterative deliveryuser interactionstrade-offsevidence-based decision making
Soft skills
critical thinkinganalytical thinkinginfluencingcommunicationstakeholder managementdecision-makingcustomer empathyuser empathyproblem-solvingclarity