Resolv Global

Sales Coordinator, BPO

Resolv Global

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Track daily parking inventory across all Vertex Fleet locations
  • Monitor customer arrivals and departures
  • Maintain accurate, real-time records of occupancy and availability
  • Update parking management systems with current inventory status
  • Conduct outbound calls for payment collection
  • Follow up on outstanding invoices and past-due accounts
  • Process payments and update customer records
  • Generate and send invoices (B2B and B2C)
  • Handle inbound sales calls from trucking companies, fleet managers, and independent drivers
  • Perform outbound sales outreach to prospective customers
  • Identify and develop opportunities in new markets
  • Build strong relationships to drive retention and referrals
  • Respond promptly to emails and customer inquiries
  • Support team members with administrative tasks as needed
  • Engage in social media outreach to attract B2C

Requirements

  • 2–3 years of experience in sales, customer service, or operations coordination
  • Experience handling collections and payment follow-ups professionally
  • Strong communication skills, especially over the phone
  • Experience with invoicing, billing, and basic accounting processes
  • Excellent organizational skills and attention to detail
  • Proficiency in Microsoft Office (Excel, Word) and CRM systems
  • Ability to multitask and manage competing priorities
  • Self-motivated with the ability to work independently in a remote environment
  • Professional and customer-oriented mindset
Benefits
  • Competitive base salary
  • Performance-based commissions and bonuses
  • Fully remote work environment
  • Professional development opportunities
  • Career growth as the company expands nationwide
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoicingbillingcollectionspayment processingaccounting processescustomer record managementsales outreachmarket developmentoccupancy trackinginventory management
Soft Skills
communication skillsorganizational skillsattention to detailmultitaskingself-motivatedcustomer-orientedrelationship buildingadministrative supportproblem-solvingtime management