Customer Service Representative
ResMed
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Support testing, scheduling, and customer service operations in a fast-paced healthcare environment
- Provide exceptional customer support via phone, live chat, and email
- Guide customers through website tools and testing device upload processes
- Resolve data upload issues as they arise
Requirements
- 1+ year of preferred customer service or support experience
- High school diploma
- Proficiency in Excel and MS Office
- Knowledge of oximetry/sleep testing equipment a plus
- Excellent phone presence, attention to detail, and multitasking skills
Benefits
- Exceptional customer and patient support via phone, live chat, and email
- Opportunities for professional development
- Commitment to a diverse and inclusive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ExcelMS Officeoximetry equipmentsleep testing equipment
Soft Skills
customer supportattention to detailmultitaskingphone presence