
Senior Healthcare Consultant, SaaS Professional Services – Implementation
ResMed
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $114,000 - $143,000 per year
Job Level
Tech Stack
About the role
- Delivers consulting services while working closely with Brightree Project Managers to ensure adherence to project plans and timelines for on-time, on-budget go lives
- Utilizes process streamlining methodologies to reduce order management cycle times and increase cash velocity
- Assists in building client capabilities by training, coaching, and mentoring client personnel
- Facilitates the sharing of agreed best practices and standardization across the business
- Targets a 60% monthly client billable utilization rate
- Proactively identifies project risks and monitors and reports results throughout the process
- Updates Salesforce.com, SharePoint and other required systems with project status, time/expense and project documentation
- Identifies add-on implementation services that provide client value
- Maintains statistical rigor and delivers significant financial and voice of customer results
- Employs organizational change management applications to manage human risks
- Proactively stays informed and educated on new releases and enhancements as well as industry changes
Requirements
- Experience selling and providing healthcare software consulting services
- Bachelor’s Degree (BA/BS) from a four-year college or university
- A deep understanding of medical insurance billing and the reimbursement relationships between patients, providers, and insurance carriers
- In-depth experience in Medicare billing through experience in the healthcare industry
- Solid finance and accounting skills
- Proven process analysis and improvement methods skills with demonstrated business benefits
- Strong Excel skills needed to support exporting and analysis of data
- Experience leading cross-functional teams in order to achieve milestones while also being able to communicate effectively with client’s leadership teams
- Strong facilitation and presentation skills
- Ability to build and promote organizational change management initiatives
Benefits
- comprehensive medical, vision, dental, and life insurance
- AD&D insurance
- short-term and long-term disability insurance
- sleep care management
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- commuter benefits
- 401(k)
- Employee Stock Purchase Plan (ESPP)
- Employee Assistance Program (EAP)
- tuition assistance
- fifteen days Paid Time Off (PTO)
- 11 paid holidays plus 3 floating days
- 14 weeks of primary caregiver leave or two weeks of secondary caregiver leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process streamlining methodologiesproject managementmedical insurance billingMedicare billingfinance skillsaccounting skillsprocess analysisdata analysisExcel
Soft skills
coachingmentoringfacilitationpresentationcommunicationorganizational change managementrisk identificationclient relationship management