Senior People Operations Generalist
Resilinc
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $120,000 per year
Job Level
About the role
- Serve as a trusted, employee-facing People Operations advisor for US and EMEA teams.
- Manage onboarding, offboarding, benefits, leave administration, HRIS workflows, and employee inquiries.
- Lead the design, implementation, and continuous improvement of scalable People Operations programs.
- Identify gaps and recommend improvements that enhance the employee experience and compliance.
- Own multi-state US employment compliance.
- Partner with Compliance to support audits and external reviews.
- Serve as primary owner of HRIS administration, configuration, integrations, reporting, and analytics.
- Analyze trends and provide actionable insights.
- Support benefits, retirement, and census reporting.
- Contribute to global People Success initiatives.
Requirements
- 5+ years of progressive People Operations or HR experience with hands-on ownership across the full employee lifecycle, including onboarding, offboarding, benefits, leave administration, and employee support in high-growth, evolving environments.
- Proven ability to serve as a trusted, employee-facing People Operations advisor during periods of organizational change, applying sound judgment, empathy, and discretion while balancing speed and accuracy.
- Demonstrated success operating in a fast-paced AI/SaaS company, with comfort navigating ambiguity, shifting priorities, and incomplete information while continuing to deliver high-quality outcomes.
- Strong execution mindset with the ability to build, fix, and scale People Operations processes in real time as the organization transforms.
- Deep working knowledge of multi-state U.S. employment compliance; experience supporting EMEA or other international employee populations preferred.
- Experience partnering closely with Legal and Compliance teams to support audits, policy changes, and risk mitigation during periods of growth and transformation.
- Hands-on HRIS administration experience, including workflow configuration, integrations, reporting, and data integrity; experience implementing, optimizing, or stabilizing HR systems required (Rippling experience highly desirable).
- Analytical and systems-oriented approach, with the ability to identify trends, surface operational risks, and translate people data into practical recommendations.
- Experience supporting U.S. benefits and retirement programs, including vendor coordination and census reporting; exposure to global benefits administration a plus.
- Strong process discipline paired with pragmatism - able to improve employee experience and compliance without overengineering in a rapidly changing environment.
- Highly organized, resilient, and able to manage multiple competing priorities under tight timelines.
- Exceptional written and verbal communication skills, high emotional intelligence, and the ability to build trust across a globally distributed workforce.
Benefits
- Full-stack benefits for health, wealth and wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
onboardingoffboardingbenefits administrationleave administrationHRIS administrationworkflow configurationdata integrityreportinganalyticscompliance
Soft Skills
empathydiscretionexecution mindsetorganizational change managementprocess disciplineresiliencecommunicationtrust buildinganalytical thinkingadaptability