Resilinc

Solutions Engineer

• Deliver production-ready technical solutions for Resilinc’s most complex enterprise customers by turning ambiguous business, data, workflow, and AI deployment requirements into scalable, well-documented, supportable software and implementation patterns.
• Lead complex enterprise deployments from ambiguity to production
• Partner directly with strategic customers and internal teams to understand business goals, technical constraints, data realities, delivery risks, and success metrics.
• Design, build, and deliver production-quality solutions required for complex deployments, including data ingestion and transformation utilities, ERP, Snowflake, Databricks, API, and external system integrations, workflow automations, and customer-specific data validation and enrichment tools.
• Help customers deploy and operationalize Resilinc’s agentic capabilities across use cases such as disruption intelligence, tariff risk, forced labor compliance, supplier risk, multi-tier mapping, and event-driven workflows.
• Establish strong engineering discipline for everything shipped, including clean code, testing, documentation, security considerations, logging and observability, deployment readiness, operational handoff, and supportability.
• Work on the most demanding deployments where standard playbooks are not enough.
• Identify repeated patterns across enterprise deployments and feed clear, actionable recommendations back to Product and Engineering.

Forward Deployed Engineer – Enterprise AI Solutions Architect

• Work directly with enterprise customers to understand business workflows, data environments, and risk challenges
• Design scalable AI-driven solutions aligned to customer objectives and platform capabilities
• Lead implementation of data integrations (DFI/CDIF), workflows, and AI use cases
• Configure and deploy solutions in customer environments with speed and accuracy
• Own time-to-value from onboarding through initial outcomes
• Build and deliver Proof of Concepts and MVPs that demonstrate measurable business impact
• Serve as a technical expert across customers and internal teams
• Train internal teams and customers on platform capabilities, best practices, and solution design
• Partner with Product and Engineering to relay customer feedback and influence roadmap
• Work closely with Implementation, Sales, and Customer teams to ensure successful adoption