Resilinc

Performance Marketing

• Join the Future of Supply Chain Intelligence — Powered by Agentic AI
• Resilinc’s marketing organization is entering its next growth phase; scaling from high-touch, analyst-supported campaigns to a repeatable, data-driven demand engine leveraging AI and agentic technologies that fuel both inbound and outbound pipeline generation.
• The Senior Director, Demand Generation will scale a modern, revenue-focused demand team and engine that integrates inbound, outbound, ABM, and marketing operations.
• This leader will connect programs to pipeline impact, own demand creation end-to-end, and partner cross-functionally with Product Marketing, Brand, Sales, and RevOps.
• You’ll oversee a system that consistently drives marketing-sourced and influenced pipeline across Resilinc’s growth verticals and segments.
• This role is both strategic and operational. Ideal candidates are strategic operators, fluent in funnel math, performance data, and cross-functional collaboration, who know how to turn campaigns into measurable revenue outcomes.

Senior Director, Demand Generation

Account Manager

• Own the strategy and execution for key Resilinc partners and alliances globally.
• Lead strategic partnerships globally for all Resilinc and deliver on a multi-year strategic partnership plan.
• Drive customer and revenue growth via joint go-to-market programs and co-creation of services with strategic partners.
• Accelerate Resilinc’s data monetization strategy and key initiatives.
• Lead new business creation through partnership innovation.
• Accelerate growth and customer benefit with our Partnership Community through partnership operational excellence in Resilinc initiatives.

Senior Director, Strategic Alliances, Partnerships

Product Designer

• Lead a complete transformation of the user experience and platform design.
• Own UX strategy, design execution, and the development and maintenance of a scalable design system.
• Drive a user-first design culture, ensuring products are simple, intuitive, visually compelling, and highly effective for customers.
• Collaborate closely with Product, Engineering, and Data Science teams to implement best-in-class UX principles and elevate the overall user experience.
• Champion human-centered design principles and mentor teams on UX best practices.

Director, UX Design

Manager

• Digital Engagement Managers serve as the operational backbone of Resilinc’s scaled Digital Success model.
• Leverage insights platforms, agentic automation, product telemetry, and digital journeys to influence customer outcomes across a wide segment.
• Use structured programs, predictive signals, automated messages, playbooks, and guided digital flows to engage customers across their lifecycle.
• Ensure that customers progress through onboarding, activate core capabilities, adopt high-value features, and build usage resilience.
• Partner closely with Digital Success, Supplier Success, Support, Academy, Product, and Operations to ensure a unified digital experience across all touchpoints.

Digital Engagement Manager – Scaled Digital Programs, Agentic Experience

Product Adoption Specialist

• Play a key role in driving product adoption and customer enablement through high-impact, multi-modal learning content.
• Leverage learning science, creative storytelling, and AI-enhanced content workflows to produce compelling in-platform, micro-learning, and video experiences.
• Blend instructional design sensibility with a digital adoption mindset.
• Support the LMS and certification programs to ensure cohesive learning journeys across all modalities.

Learning Content, Digital Adoption Specialist

Supply Chain

• Shape and amplify the story of Resilinc’s transformation.
• Translate complex technology into compelling narratives that drive market leadership, customer engagement, and revenue growth.
• Develop clear, differentiated positioning that connects AI and risk intelligence capabilities to customer value.
• Build a unified narrative that resonates with business, technical, and executive audiences across industries.
• Lead go-to-market planning and execution for new capabilities and initiatives, ensuring consistent messaging across teams.
• Partner with Product, Sales, and Demand Gen to accelerate adoption and pipeline growth through data-backed storytelling.
• Create programs that turn customer outcomes into proof points—case studies, webinars, and community engagement.
• Partner with Customer Success to showcase measurable ROI and strengthen long-term customer relationships.
• Maintain an expert view of the competitive and market landscape, identifying trends that shape our narrative.
• Provide insights, tools, and analyses that inform strategy and sharpen differentiation.
• Equip GTM teams with concise, high-impact messaging, content, and enablement materials that win deals.
• Measure enablement success through adoption, win rates, and customer feedback.

Senior Product & Customer Marketing Manager – Agentic AI, Supply Chain Resilience

Solutions Engineer

• Serve as the technical backbone of the implementation team, partnering with global customers, implementation, product, engineering, and sales teams.
• Collaborate to understand customer goals and design tailored solutions that align with business and technical needs.
• Lead Proof of Concept (PoC) and Minimum Viable Product (MVP) initiatives to demonstrate AI solutions for prospective clients.
• Act as a go-to technical expert providing advice on product capabilities, integration options, and technical troubleshooting.
• Create and lead customer and field technical training and enablement sessions and resources for implementation and sales teams.
• Relay customer feedback to product and engineering, suggest product improvements, and support implementation and adoption.
• Present and translate technical solutions for executives, operations leaders, and technologists to show measurable business value.

Enterprise Solutions Architect – Agentic AI Deployment

Full-stack Engineer

• Participate in customer discussions to address challenges in risk and compliance
• Create novel solutions to customer challenges in a collaborative, iterative fashion
• Integrate and transform diverse datasets
• Build Agentic solutions leveraging the Resilinc Agent Factory
• Collaborate with core product and engineering team to drive alignment around emerging customer needs
• As a Senior Software Engineer on our Implementation Deployment Services team, you’ll play a central role in building and scaling AI-powered, data-intensive platforms. Your work will span designing new features, optimizing distributed systems, and ensuring rock-solid performance for mission-critical applications. You’ll push the limits of modern data engineering by enhancing APIs, scaling workflows, and tackling challenges around fault tolerance, high availability, and large-scale data processing.
• Beyond building, you’ll help shape the engineering culture by driving best practices in code quality and ensuring our platforms meet enterprise-grade SLAs. Most importantly, your contributions will directly power the AI-driven transformation of the world’s most prominent companies.

Senior Software Engineer – Agentic AI, Implementation & Deployment

Customer Success Manager

• Serve as a strategic advisor to targeted clients in the pharmaceutical industry, guiding the development and advancement of their supply chain risk management (SCRM) programs.
• Conduct regular business reviews and data-driven assessments to evaluate client program health and identify opportunities for optimization.
• Deliver advanced workshops and strategic consulting sessions on topics such as risk management, AI integration, and supply chain self-healing.
• Analyze platform utilization and client data to provide actionable insights, peer benchmarking, and best practice recommendations.
• Collaborate closely with internal teams, including product, engineering, technical support, and implementation, to address client needs and drive continuous improvement.
• Act as a trusted subject matter expert, constructively challenging clients and offering innovative solutions to enhance their supply chain resilience and regulatory compliance.
• Support pre-sales initiatives by advising on client requirements and contributing to pipeline growth as appropriate.

Director, Strategic Advisory Services – Pharma / SCRM

Software Engineer

• Design and build highly engaging eLearning, certification programs, instructional videos, and interactive labs on technical topics including AI/ML use cases;Leverage AI tools to accelerate content development, simulations, and adaptive learning experiences;Translate complex technical workflows into clear, learner-friendly materials;Serve as the lead administrator for the LMS, managing users, course catalogs, reporting, integrations, and governance;Optimize the LMS for scalability, analytics, and continuous improvement of the learner experience;Partner LMS vendors on system enhancements and troubleshooting;Coordinate and execute webinars, virtual training events, and live workshops to support customer and internal enablement programs;Collaborate with SMEs and facilitators to design agendas, prep materials, and manage logistics;Provide technical production support (recording, breakout rooms, Q&A moderation, follow-up communications);Conduct learning needs assessments and requirements gathering with internal stakeholders and customers;Define learning objectives and success metrics aligned with product adoption and organizational goals;Apply instructional design best practices to ensure accessibility, inclusivity, and measurable impact;Partner closely with SMEs, product managers, data scientists, and engineers to extract technical knowledge and co-create accurate, impactful training;Facilitate SME content reviews, and iterative design cycles;Act as a trusted advisor on training approaches for technical enablement;Maintain high standards of usability and compliance (SCORM/xAPI);Continuously evaluate, update, and improve courses to ensure technical accuracy and learner engagement;Stay current with emerging trends in AI-driven learning and edtech innovation.

Technical Course Developer, Lead LMS Administrator

Business Development Rep

• Help power the future of resilient supply chains by engaging inbound leads and generating outbound interest.
• Qualify inbound leads from marketing campaigns, webinars, LinkedIn, and digital ads; facilitate discovery calls; book qualified meetings for AE team.
• Research and reach out to mid-to-senior level procurement, supply chain, and risk leaders at enterprise accounts.
• Craft compelling outreach sequences mapping Resilinc’s platform to customer-specific pain points (e.g., forced labor compliance, supplier visibility gaps, tariff impacts).
• Leverage industry news and disruption events to drive urgency and collaborate with Marketing and Sales on targeted campaigns by vertical.