Residential Elevators

Account Manager

• Collaborate with cross-functional teams to resolve complex client problems and escalations.
• Initiate and maintain continuous communication with both internal and external clients.
• Directly responsible for the creation, modification and communication of daily schedules for our service technicians.
• Effectively, positively and professionally interact with internal and external clients on critical issues related to Residential Elevators' products and services.
• Assess client needs, then immediately and/or with a short deadline, communicate appropriate options for resolution.
• Directly control the schedules of service technicians.
• Assist in the planning and implementing of department goals, while making recommendations to leadership regarding improvements to efficiency and effectiveness of the department's performance.

Account Representative

Accounts Payable

• Review and verify vendor invoices for accuracy and completeness.
• Match invoices to purchase orders.
• Code invoices to the correct GL accounts and cost centers.
• Enter invoices into the ERP/accounting system.
• Prepare and schedule payments.
• Ensure payments are made within agreed terms.
• Reconcile vendor statements and resolve differences.
• Assist in month-end close.
• Review AP aging reports and investigate overdue items.

Account Representative

Accounts Payable Specialist