Senior Account Manager
Reserv
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Develop and maintain a strong and productive relationship with this a key dedicated customer
- Identify opportunities to scale the range of products and services provided to this customer
- Act as a trusted advisor to the customer, understanding their business objectives and providing strategic insights to help them achieve their goals
- Collaborate with internal teams, including Sales, Operations and Technology to ensure the successful delivery of customer objectives and expectations
- Conduct regular account reviews and provide clients with performance reports
- Stay up-to-date on industry trends and developments, sharing insights with internal and external customers
- Handle customer complaints and inquiries, ensuring prompt and satisfactory resolution
Requirements
- Bachelor's degree in Business, Marketing, or related field
- 3+ years of experience in an account management or customer success role in the insurance industry
- Experience working with complex projects and multiple stakeholders
- Ability to develop and maintain strong relationships with clients
- Strong communication and presentation skills
- Detail-oriented and organized, with the ability to manage multiple projects and priorities simultaneously
- Ability to work collaboratively with internal teams and clients to achieve common goals.
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementcustomer successproject management
Soft skills
relationship buildingcommunicationpresentationdetail-orientedorganizationalcollaboration
Certifications
Bachelor's degree