Research Solutions

Account Executive

• Achieve and exceed quarterly and annual sales targets by acquiring new clients.
• Conduct comprehensive market research to identify potential clients and opportunities.
• Lead the entire sales cycle from prospecting to closing deals, ensuring a smooth and efficient process.
• Conduct discovery and demo calls, effectively qualifying and presenting our SaaS solutions to potential clients.
• Utilize Solution Selling techniques to understand client needs and propose tailored solutions.
• Build and maintain strong relationships with key decision-makers within target organizations.
• Develop and deliver compelling client proposals and presentations that highlight the value of our solutions that address critical business issues for prospects.
• Collaborate with internal teams, including marketing, product, and customer success, to ensure alignment and support for sales efforts.
• Stay updated on industry trends and competitor activities to identify new opportunities and challenges.

Account Executive – Corporate

• Achieve and exceed quarterly and annual sales targets by acquiring new clients.
• Conduct comprehensive market research to identify potential clients and opportunities.
• Lead the entire sales cycle from prospecting to closing deals.
• Conduct discovery and demo calls, effectively qualifying and presenting our SaaS solutions to potential clients.
• Build and maintain strong relationships with key decision-makers within target organizations.
• Develop and deliver compelling client proposals and presentations that highlight the value of our solutions.

Full-stack Engineer

• Continuously improve the performance, reliability, and scalability of the platform, focusing on enhancing throughput and reducing latency.
• Implement new features, improvements, and fixes to the software, ensuring its accuracy, reliability, and user experience.
• Maintain and Improve Web Applications. Address bugs and enhance functionality to improve user interaction and overall performance.
• Contribute to infrastructure improvements and DevOps tasks to support scaling, security hardening, and system resilience.

Senior Full-Stack Engineer

Customer Success Manager

• Serve as the primary point of contact for assigned accounts, ensuring a seamless customer journey.
• Drive customer engagement, adoption, and retention through proactive outreach and strategic touchpoints.
• Develop a deep understanding of each customer's business objectives and align our solutions to their needs.
• Monitor customer health scores and usage data to anticipate risks and opportunities.
• Conduct regular business reviews to showcase value, collect feedback, and identify areas for optimization.
• Partner cross-functionally with Product, Sales, and Support teams to advocate for customer needs.
• Own and manage renewals, upsells, and account growth strategies to maximize customer lifetime value.
• Maintain accurate records, renewal forecasts, and pipeline management in CRM (e.g., HubSpot).

Research Solutions

Account Executive – Corporate

Account Executive – Corporate

Account Executive – Corporate

Senior Full-Stack Engineer

Customer Success Manager – Contract

Customer Success Manager, Contract

Customer Success Manager, Contract