Research Innovations Incorporated

Senior Technical Writer – Training Product Support Specialist

Research Innovations Incorporated

full-time

Posted on:

Location Type: Hybrid

Location: Aberdeen Proving Ground • Maryland • United States

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Job Level

Senior

About the role

  • Develop, update, and maintain Technical Manuals (TMs), user guides, and system documentation
  • Ensure all documentation reflects current system functionality and operational workflows
  • Establish documentation standards, templates, and style consistency across deliverables
  • Work closely with Agile software teams to understand system architecture, features, and updates
  • Convert technical requirements and code changes into clear, concise, user-focused documentation
  • Produce content for both technical and non-technical audiences
  • Align documentation updates with software release cycles (quarterly and bi-annual releases)
  • Implement version control and configuration management best practices
  • Maintain traceability between system requirements, features, and documentation
  • Develop and update Training Support Packages (TSPs) and Computer-Based Training (CBT) materials
  • Ensure documentation supports institutional, operational, and field training needs
  • Structure content using ADDIE or Systems Approach to Training (SAT) principles
  • Conduct reviews, edits, and quality checks for accuracy, usability, and compliance
  • Support Validation & Verification (V&V) activities for documentation and training materials
  • Incorporate stakeholder feedback from engineering teams, program offices, and end users
  • Partner with engineers, product owners, and military stakeholders to gather and validate information
  • Participate in Agile ceremonies (PI planning, sprint reviews, demos) as the documentation lead

Requirements

  • 8–10+ years of experience in technical writing, documentation, or training content development within DoD or similar environments
  • Proven ability to create clear, structured documentation for complex software systems
  • Experience supporting a Program of Record (POR) within the DoD acquisition lifecycle
  • Familiarity with military training documentation, Technical Manuals (TMs), and TSPs
  • Experience working directly with software development teams in Agile environments
  • Ability to interpret technical designs, system behavior, and requirements
  • Experience applying ADDIE or Systems Approach to Training (SAT)
  • Understanding of documentation lifecycle management, versioning, and configuration control
  • Exceptional written and verbal communication skills
  • Strong attention to detail and commitment to accuracy
  • Ability to manage multiple priorities and deadlines independently
  • Active DoD Secret Clearance
  • Bachelor’s Degree
  • Willingness to travel for integration, testing, and fielding events
Benefits
  • flexible work schedules
  • health insurance coverage
  • paid time off
  • 401k with a company match
  • paid parental leave
  • access to wellness programs and much more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingdocumentation developmentuser guidessystem documentationversion controlconfiguration managementADDIESystems Approach to TrainingValidation & VerificationProgram of Record
Soft Skills
written communicationverbal communicationattention to detailindependent managementstakeholder engagementcollaborationquality assuranceorganizational skillsadaptabilitytime management
Certifications
DoD Secret ClearanceBachelor’s Degree