Training Product Support Specialist
Research Innovations Incorporated
full-time
Posted on:
Location Type: Hybrid
Location: Aberdeen Proving Ground • Maryland • United States
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About the role
- Embed within Agile teams, participating in PI planning and sprint activities
- Interpret software updates, enhancements, and bug fixes into training content
- Partner with engineers and product owners to maintain technical accuracy
- Maintain and update Technical Manuals (TMs), Training Support Packages (TSPs), and Computer-Based Training (CBT)
- Ensure all materials reflect the current software baseline and operational use
- Synchronize training updates with bi-annual program releases and quarterly engineering drops
- Ensure training readiness ahead of fielding timelines
- Plan and lead V&V events for training materials with CECOM and TRADOC
- Validate usability, accuracy, and compliance of training artifacts
- Coordinate training requirements with gaining units
- Enable institutional, home-station, and collective training readiness
- Support Soldier Touch Points and fielding events
- Review and approve contractor-developed materials
- Enforce compliance with Army regulations and the Systems Approach to Training (SAT) / ADDIE model
Requirements
- 10+ years supporting DoD acquisition programs, with focus on training development and execution
- Proven experience within a Program of Record (POR) environment
- Deep understanding of DoD acquisition lifecycle and total fielding process
- Experience working alongside software development teams in Agile environments
- Demonstrated ability to translate technical system changes into training curriculum
- Strong application of ADDIE or Systems Approach to Training (SAT)
- Experience developing, updating, and evaluating military training programs
- Strong written and verbal communication skills
- Ability to operate independently in fast-paced, cross-functional environments
- Skilled at managing multiple priorities with minimal oversight
- Active DoD Secret Clearance
- Bachelor’s degree
- Willingness to travel for testing, integration, and fielding events
Benefits
- flexible work schedules
- health insurance coverage
- paid time off
- 401k with a company match
- paid parental leave
- access to wellness programs
- community game room
- pantry
- massage chair
- escape room
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AgileADDIESystems Approach to Trainingtraining developmenttraining curriculummilitary training programstechnical accuracyvalidationusabilitycompliance
Soft Skills
strong written communicationstrong verbal communicationindependent operationcross-functional collaborationmanaging multiple prioritiesfast-paced environmentleadershipplanningsynchronizationcoordination
Certifications
DoD Secret Clearance