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Sales Operations Manager

• Design and implement scalable sales processes and systems to enhance AE / CSM productivity and leadership visibility
• Align sales representatives with accounts based on compensation plans and designated territories
• Collaborate with sales leadership and other departments to drive improvements in RFP responses and associated systems and processes
• Collaborate with AEs, SEs, sales leaders, product management and engineering to approve or reject requests for non-standard customer requirements
• Develop and distribute key metrics, automate alerts requiring leader attention and provide insights into sales performance
• Collaborate with SFDC Admin team and Marketing Operations to maintain our SalesForce database and associated go to market technical stack to optimize sales processes and performance
• Oversee and evaluate sales technologies, ensuring effective usage
• Lead Salesforce enhancements, including custom development and integration
• Audit and resolve data issues, maintaining high data quality standards
• Utilize AI tools (Gemini, Notebook LLM, Zapier) to improve sales efficiency

Senior Sales Operations Manager