Senior Sales Operations Manager

Reputation

Senior Sales Operations Manager optimizing sales processes for reputation management in AI-driven environment. Collaborating across teams to enhance productivity and operational efficiency.

Posted 7/12/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and implementing scalable sales processes and systems, with a strong focus on Salesforce enhancements and data quality management. Proven ability to collaborate across departments and lead initiatives that drive sales performance and operational efficiency.

Highest-signal resume keywords

Sales Operations ExperienceSalesforce EnhancementsData Quality ManagementProject ManagementAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process DesignBusiness Process EngineeringCRM SystemsSales MethodologiesSales Performance MetricsSalesForce Database ManagementSales Technologies EvaluationAI Tools UtilizationGlobal Operations ManagementGTM Systems Implementation

Soft Skills

Exceptional CommunicationStakeholder ManagementTask PrioritizationAdaptabilityStrategic Thinking

Tools & Technologies

SalesforceGeminiNotebook LLMZapier

Industry Keywords

SaaS CompaniesSales LeadershipRFP ProcessesSales EfficiencyContinuous Improvement

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Design and implement scalable sales processes and systems to enhance AE / CSM productivity and leadership visibility
Align sales representatives with accounts based on compensation plans and designated territories
Collaborate with sales leadership and other departments to drive improvements in RFP responses and associated systems and processes
Collaborate with AEs, SEs, sales leaders, product management and engineering to approve or reject requests for non-standard customer requirements
Develop and distribute key metrics, automate alerts requiring leader attention and provide insights into sales performance
Collaborate with SFDC Admin team and Marketing Operations to maintain our SalesForce database and associated go to market technical stack to optimize sales processes and performance
Oversee and evaluate sales technologies, ensuring effective usage
Lead Salesforce enhancements, including custom development and integration
Audit and resolve data issues, maintaining high data quality standards
Utilize AI tools (Gemini, Notebook LLM, Zapier) to improve sales efficiency

Requirements

What you’ll need

BA/BS degree
8+ years of experience in Sales Operations, Sales Leadership, or Business Process Engineering
Relevant consulting experience preferred
Demonstrated success in designing and implementing sales processes and GTM systems at SaaS companies
Experience managing operations across multiple global offices is highly desirable
Experience with CRM systems and sales methodologies
Excellent analytical and problem-solving skills
Strong project management capabilities
Exceptional communication and stakeholder management skills
Solid financial understanding and skills
Exceptional ability to prioritize, communicate, and manage tasks efficiently
Flexible and fast learner, capable of adjusting to changing environments
Passion for leading initiatives with a keen interest in sales and technology
Strategic thinker with a continuous improvement mindset

Benefits

Comp & perks

Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
Employee discount program
Access to virtual wellbeing apps, coaching, and gym memberships
Support for fertility, family planning, maternity, parenting, and hormonal health
Virtual prevention and physical therapy program
Supplemental life insurance
Financial wellbeing platform with 1:1 advice
Pet insurance discount program
Virtual mental health support
Virtual eyewear platform
Mortgage services discount program