Construction Solutions Consultant
Republic Services
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $25 per hour
About the role
- Provide sales support to the Construction Solutions Executives to facilitate new construction sales, maintenance and servicing of new and existing construction customers.
- Partners with geographically aligned Construction Solutions Executives to provide day-to-day sales support and effective sales coverage.
- Provides sales support to major customers in the construction sales vertical to improve customer satisfaction and customer loyalty.
- Develops ongoing relationship with key customers to enhance partnership and drive future sales opportunities.
- Coordinates customer requests for sales quotes, service requests, and job status updates; schedules service requests and other services or requests as needed.
- Performs outbound demand generation activities into construction accounts in coordination with Inside Sales Leadership and Construction Solutions Executives.
- Responds to customer inquiries on varying subjects in a timely manner; coordinates customer service needs with Business Unit operations and dispatch teams.
- Assists with billing related situations such as obtaining credit and reviewing collection reporting to coordinate with the credit and collections department.
- Ensures the timely and accurate completion of reporting to ensure that all entries have been properly recorded and all transactions have been accurately reconciled.
- Reviews and summarizes issues on accounts being put “on lock” or being canceled for sales partners; addresses outstanding items and other important topics of which the Sales personnel should be aware.
- Reviews reports on a regular basis with leadership including customer reporting, month end and mid-month sales reporting, and Sales Transaction Report (STR) net temporary transactions reports.
- Produces management reports, reconciles outstanding items on such reports, and/or enters client activity within the Company’s Salesforce CRM Tool.
- Accountable for meeting or exceeding performance metrics identified by Inside Sales and Customer Experience and Sales leadership around customer experience, sales activity, and sales revenue.
Requirements
- Minimum of 2 year of experience in call center or sales environment
- Understanding of Republic Services products, services, sales, and procedures
- Strong verbal and written communication skills
- Proactive problem-solving capabilities and interpersonal skills
- Proficiency with MS Office; including Word, Excel and PowerPoint
- Strong time management skills to ensure assigned responsibilities are completed in an efficient manner
- Spanish bilingual fluency, in a business environment
Benefits
- Comprehensive medical benefits coverage
- Dental plans and vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales supportdemand generationbilling coordinationreportingcustomer relationship managementsales activity trackingsales revenue analysis
Soft Skills
strong verbal communicationstrong written communicationproactive problem-solvinginterpersonal skillstime management