Customer Service Representative – National Accounts
Republic Services
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $19 - $20 per hour
Job Level
About the role
- Processing and resolving customer service requests in a timely and accurate manner
- Providing timely and accurate solutions for customer service requests
- Responding primarily to inbound calls and initiating outbound calls as needed
- Logging and recording information about customer support interactions
- Entering service and route data into computer for billing and route scheduling purposes
- Exemplifying high levels of quality, productivity and efficiency
Requirements
- An Associate’s or Bachelor’s degree
- Knowledge of the waste management industry
- Experience using bilingual skills in a business environment
- Minimum of 1 year of experience in a call center or other customer service related environment
- Experience working in a team environment
Benefits
- Comprehensive medical benefits coverage
- Dental plans and vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- Retirement plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicetimelinessaccuracyteamworkcommunication
Certifications
Associate’s degreeBachelor’s degree