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Services Delivery Consultant

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full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $67,000 - $97,000 per year

About the role

  • Lead end-to-end client engagements as primary point of contact, from implementation through ongoing success
  • Provide expert consultation on Asana workflows and configurations aligned to client business challenges
  • Facilitate training and change management activities that drive enterprise-wide adoption
  • Manage project delivery with excellence, balance multiple priorities while maintaining scope and budget
  • Identify growth opportunities and proactively introduce solutions that maximize client value
  • Serve as voice of the customer, sharing insights with cross-functional and product teams

Requirements

  • A Bachelor's degree in business administration, finance, or economics, or equivalent degree
  • 3 years of customer-facing consulting or implementation experience, preferably in enterprise SaaS
  • Expert in Asana and collaborative work management solutions
  • Exceptional communicator who engages effectively with stakeholders from individual contributors to C-level executives
  • Solutions-oriented with strong business acumen and ability to navigate complex organizational change
  • Self-motivated with excellent project management skills and ability to manage competing priorities
  • Customer-centric mindset with genuine passion for driving client success
  • Curious about AI and emerging technologies with willingness to leverage them for enhanced outcomes
Benefits
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementconsultingimplementationbusiness acumenchange managementworkflow configurationenterprise SaaSsolutions-orientedclient engagementAI
Soft skills
exceptional communicationstakeholder engagementself-motivatedcustomer-centric mindsetcuriosityability to manage competing prioritiespassion for client success
Certifications
Bachelor's degree in business administrationBachelor's degree in financeBachelor's degree in economics