Rep Data

Human Resources

• ABOUT US
• Rep Data consists of a group of experienced industry veterans looking to revolutionize the survey data and sampling process. Our clients include the world’s top management consultancies, market research agencies, and brands. Our mission is to make our clients’ research process easier and to be a reliable, repeatable data collection partner. For life! If you are passionate about delighting customers and simplifying the inherent complexities of data collection, we want to hear from you!
• WHAT YOU WILL DO
• The HR Operations Specialist will be the operational backbone of our People team, managing the full spectrum of payroll, benefits, compliance, and employee lifecycle administration. This role requires someone who can build and optimize processes while executing flawlessly on day-to-day operations. Reporting to the Head of HR, you'll ensure seamless employee experiences from hire to retirement while maintaining strict compliance and accuracy. The ideal candidate thrives in startup environments, loves creating order from ambiguity, and has deep expertise in payroll and benefits operations.
• Payroll, Benefits & Compliance (US + South Africa)
• Own payroll processing and benefits administration for US employees.
• Coordinate with the South African payroll/benefits vendor to ensure accuracy and compliance.
• Maintain compliance with all applicable federal, state, and South African employment laws (with support from external counsel).
• Oversee 401(k) plan administration, audits, and required reporting.
• HR Operations & Systems
• Own Rippling as system admin: workflows, access, data integrity, and reporting.
• Develop and streamline processes for onboarding, offboarding, and employee changes.
• Maintain and update HR policies, handbooks, and documentation.
• Onboarding & Employee Lifecycle
• Lead operational aspects of onboarding: pre-boarding, first-day logistics, partnering with managers on 30-60-90 day onboarding plans, etc.
• Partner with the Head of HR and managers to ensure seamless employee experience from hire to exit.
• Track and report on key lifecycle metrics (turnover, tenure, promotions, etc.).
• Employee Support & Culture
• Serve as a go-to resource for employees with HR-related questions.
• Support performance review cycles by managing timelines, communications, and system logistics.
• Partner on recognition, engagement, and values-based initiatives.
• Projects & Process Improvement
• Collaborate with the SA HR Coordinator on compliance, onboarding, and employee relations.
• Drive process improvement projects in HR operations (automation, templates, playbooks).
• Provide reporting and insights to leadership on headcount, costs, and people metrics.

HR Operations Specialist

Technical Project Manager

• Rep Data consists of a group of experienced industry veterans revolutionizing the survey data and sampling process. Reporting directly to the CTO, this role will bridge Technology, Product, and Operations to ensure that software initiatives are scoped, planned, and delivered with precision. Oversee project execution for new features, integrations, and enhancements to proprietary tools (Research Desk and Research Defender), drive process improvements, and keep cross-functional teams aligned. Drive end-to-end execution: requirements gathering, sprint planning, status updates, and delivery. Act as central point of coordination across Engineering, Product, and Operations. Translate requirements into project plans with timelines, deliverables, and owners. Track progress, identify risks, and proactively propose solutions. Implement and continuously improve processes for project tracking, reporting, and communication. Ensure technology initiatives align with company priorities including fraud prevention, data quality, and customer success. Serve as the "air traffic controller" for the CTO — help prioritize and manage workload across multiple initiatives. Thrive in a startup environment and dive into technical detail to unblock projects.

HR Operations Specialist

Software Project Manager