Renewal by Andersen

Analyst

• Manage financing options offered to homeowners and prospective customers by identifying the most suitable lending programs based on customer qualifications and needs.
• Interact with customers, lenders, and Design Consultants (DCs) to obtain additional credit information, documentation, and loan stipulations required for financing approval.
• Provide customer and sales support through phone and email correspondence, ensuring timely communication regarding application status, loan conditions, and financing options.
• Maintain and update customer records by accurately entering and reporting loan information within the company's credit platform (CFW).
• Analyze key financial ratios, including Payment-to-Income (PTI), Debt-to-Income (DTI), and Credit Utilization, to determine loan eligibility and obtain optimal loan terms for customers.
• Review and analyze consumer credit reports from TransUnion, Experian, and Equifax to assess credit risk and financing opportunities.
• Maintain thorough knowledge of current lending partners, financing programs, underwriting guidelines, and products offered.
• Evaluate loan applications and supporting documentation to ensure completeness and compliance with lender requirements.
• Monitor loan pipelines and follow up on pending applications to facilitate timely approvals and funding.
• Collaborate with sales teams to structure financing solutions that meet customer needs while adhering to lender guidelines.
• Communicate financing decisions, conditions, and next steps to customers and internal stakeholders.
• Stay current on industry trends, lending regulations, and credit policies impacting consumer financing.

Consumer Credit Analyst

Manager

• Lead From the Front: Set the energy and tone by actively participating in field outreach while guiding your team through daily goals and expectations.
• Motivate & Coach: Develop a high-performing team of Direct Marketing Agents through on-the-spot coaching, team huddles, ride-alongs, and performance feedback.
• Drive Lead Volume: Oversee your territory’s outreach efforts to ensure your team is generating a strong pipeline of qualified appointments for our sales consultants.
• Maintain Excellence: Ensure every interaction reflects the professionalism of Renewal by Andersen—your leadership sets the standard.
• Team Logistics: Use a company vehicle to transport yourself and your team to assigned neighborhoods, ensuring smooth operations every day.
• Be the Product Expert: Understand our products and services so you can train your team to confidently educate homeowners.

Canvass Manager

Account Executive

• Dial out to up to 30 homeowners an hour while tending to heavy inbound call flow for homeowners who have contacted us via one of our marketing avenues
• Document and track all set appointments accurately so that all future customer demonstration and price activity is done per company standards
• Managing high volume of inbound and outbound calls while multitasking through various systems

Inside Sales Representative

Sales

• Engaging with homeowners at retail stores, tradeshows, and high-traffic community events.
• Starting conversations, building rapport, and uncovering customer needs through effective communication.
• Marketing our unique products to a diverse audience.
• Generating high-quality sales leads and scheduling free, in-home consultations for our sales team.
• Educating potential customers on our industry-leading window and door solutions.
• Using persuasion and influence to encourage homeowners to take the next step.
• Attending monthly professional development meetings with executive leaders.
• Conduct final project presentations to leadership with an award ceremony to conclude.

Renewal by Andersen

Consumer Credit Analyst

Consumer Credit Analyst

Canvass Manager

Inside Sales Representative

Sales and Marketing Intern

Sales and Marketing Intern