RemotelyHR

Senior People Operations Manager

RemotelyHR

full-time

Posted on:

Location Type: Remote

Location: Ghana

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Job Level

Senior

About the role

  • Design and implement a Pan-African People and Culture strategy that supports Remoteli’s growth and expansion across multiple African and emerging markets.
  • Lead and oversee end-to-end people operations, including onboarding, employee relations, performance management, and offboarding processes across multiple jurisdictions.
  • Develop, implement, and continuously improve scalable HR policies, procedures, and people frameworks that ensure compliance with local labour laws while maintaining organisational consistency.
  • Ensure people practices effectively scale across multiple countries while respecting local regulations, employment requirements, and cultural contexts.
  • Partner with senior leadership to support workforce planning, organisational design, and talent strategy aligned with business objectives.
  • Manage performance management processes, including goal-setting, reviews, feedback cycles, and career development initiatives.
  • Ensure compliance with employment laws, internal policies, and data protection standards across all regions of operation.
  • Oversee employee engagement, wellbeing, and culture initiatives that foster inclusion, high performance, and retention across distributed teams.
  • Manage HR systems, employee data, documentation, and reporting to ensure accuracy, confidentiality, and regulatory compliance.
  • Support managers with coaching, conflict resolution, and employee relations matters across diverse cultural environments.
  • Analyse people data and metrics to provide insights, reports, and strategic recommendations to leadership.
  • Lead and mentor junior HR or People Operations team members, ensuring consistent service delivery and adherence to best practices across regions.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Organisational Psychology, or a related field.
  • Minimum of 5 years’ professional experience in People Operations, HR Management, or a similar senior HR leadership role.
  • Strong knowledge of people operations, HR best practices, and multi-country employment compliance.
  • Demonstrated experience working across multiple countries or cultures, preferably within Pan-African or emerging market contexts.
  • Proven ability to design scalable people frameworks that balance global consistency with local adaptation.
  • Excellent organisational, planning, and stakeholder management skills.
  • Strong written and verbal communication skills with the ability to influence at senior leadership levels.
  • Experience managing HR systems, people data, and reporting tools.
  • Ability to handle sensitive and confidential information with professionalism and discretion.
  • Strategic mindset with strong problem-solving and decision-making capabilities.
  • Ability to manage multiple priorities in fast-paced, scaling, or remote work environments.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
people operationsHR managementperformance managementonboardingemployee relationsHR policiescompliancedata analysisreportingworkforce planning
Soft Skills
organisational skillsplanningstakeholder managementwritten communicationverbal communicationinfluenceproblem-solvingdecision-makingconflict resolutioncoaching
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business AdministrationBachelor’s degree in Organisational Psychology