Project Manager

• Lead end-to-end MCAE implementation projects.
• Serve as the primary point of contact for clients, building and nurturing long-term relationships while consistently managing expectations and delivering exceptional client experiences.
• Guide clients on best practices, advise client growth on the Salesforce platform, and offer proactive and creative solutions while anticipating client needs.
• Coordinate and complete the configuration of MCAE features such as automation rules, email templates, forms and CRM connector setup.
• Maintain project timelines, communication plans and delivery documentation.
• Review statements of work with clients and ensure projects are delivered on time and within budget.

Salesforce MCAE Project Manager

Project Manager

Project Manager