Project Manager, Marketplaces
Darkroom
Project Manager
Remofirst
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇸 Spain
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and manage cross-functional projects related to global mobility services, pricing structures, knowledge and vendor management.
- Source and benchmark global mobility offerings to enhance competitive positioning.
- Analyze and report on revenue, margin, and performance metrics for mobility-related services.
- Own vendor relationships, negotiations, and performance tracking.
- Manage invoicing and reconciliations for mobility vendors, ensuring accuracy, compliance, and timeliness.
- Oversee all mobility cases ensuring delivery of excellent service, seamless process, and compliance through collaboration with vendors and client facing teams.
- Manage client escalations related to mobility services, ensuring prompt and accurate resolution.
- Collaborate closely with Operations, Legal, Product teams, and Client Services to ensure seamless delivery of services and expansion of engagement with the product.
- Create and maintain standard operating procedures (SOPs), internal and client facing knowledge hubs.
- Drive compliance, process and product improvements and expansion opportunities based on the data and research.
- Drive improvements to the product roadmap by surfacing operational pain points based on the data and collaborating with the Product team to scope and prioritize platform automation and tooling enhancements.
Requirements
- Expertise in global mobility services and regulations.
- 3–5 years in project or program management roles, ideally within the EOR field.
- Proven experience in vendor sourcing and management.
- Experience in client-facing roles, handling escalations and delivering solutions.
- Ability to work across multiple teams with a strong sense of ownership, urgency, and problem-solving mindset.
- Excellent documentation, reporting, and communication skills.
- Good knowledge of Gsheet/Excel, project management tools.
- Bonus: familiarity with tools like Confluence, Jira, Zendesk, Airtable, Figma.
Benefits
- Competitive compensation
- Work equipment of your choice
- 100% remote work
- PTO regulated by local statutory
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
global mobility servicesvendor managementproject managementdata analysisperformance metricsinvoicingcompliancestandard operating proceduresprocess improvementsproduct roadmap
Soft skills
problem-solvingcommunicationcollaborationownershipurgencyclient managementescalation handlingdocumentationreportingnegotiation
