AI Solutions Engineer
FINN Partners
AWSAzureCloudGoogle Cloud Platform
Pre-sales Solutions Consultant
RELX
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut, Illinois, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $118,700 - $197,900 per year
Job Level
Mid-LevelSenior
About the role
- Supporting the pre-sales process by providing professional services insights and technical guidance.
- Delivering product demonstrations and presentations to prospective and existing clients.
- Scoping out the cost to implement the solution for defined accounts while working with 4–5 sales reps at one time.
- Conducting needs assessments and developing customized solutions for clients.
- Providing training and support to clients on the use of software and technology solutions.
- Collaborating with cross-functional teams to ensure successful implementation of solutions.
- Managing project timelines and budgets to ensure successful delivery of services.
- Developing and maintaining positive relationships with clients to ensure ongoing satisfaction and retention.
- Staying up-to-date on industry trends and best practices to continuously improve service offerings.
- Conducting research into the industry – including competitor research.
- Encouraging clients to buy extras, upgrades, etc.
- Performing all other duties as assigned.
Requirements
- Possess a relevant educational background in a related field, or equivalent experience
- Be highly organized and detail-oriented
- Have excellent communication and interpersonal skills
- Familiarity with fraud detection and identity verification concepts
- Be able to collaborate with team while being self-directed to solve problems
- Have experience in consulting or professional services
- Be proficient in Microsoft Office and other relevant software applications
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud detectionidentity verificationconsultingprofessional servicesneeds assessmentsolution developmentproject managementcost scopingproduct demonstrationclient training
Soft skills
organizational skillsdetail-orientedcommunication skillsinterpersonal skillscollaborationself-directedproblem-solvingrelationship managementclient satisfactionservice improvement
