Pre-sales Solutions Consultant
RELX
Senior Solutions Architect
ExtraHop
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $145,000 - $160,000 per year
Job Level
Senior
Tech Stack
Distributed SystemsDNSJavaScriptNFSPythonSQL
About the role
- Advanced GUI development
- Advanced Trigger Script development
- Intermediate external REST API script development
- Intermediate understanding of networking
- Intermediate understanding of application design
- Analyze customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
- Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
- Conduct root cause analysis of high-profile technology problems and advise customers on their resolution.
- Develop custom tools using Python and JavaScript-based APIs to extend the functionality of the ExtraHop platform.
- Develop customized data analysis to monitor changing technical and business conditions in real-time.
- Create rich data visualizations to aid tactical investigations and realize strategic objectives.
- Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions.
- Conduct hands-on learning sessions with key customer personnel.
Requirements
- 6-8 years of relevant experience
- BS degree or equivalent
- Experience in customer-facing positions; excellent interpersonal skills
- Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS)
- Familiarity with principles of internet worked applications and related technologies (HTTP, databases, caching, distributed systems, etc)
- Experience with scripting languages such as Python and JavaScript
- Excellent written communication skills
- Independence, motivation, and desire for practice ownership
Benefits
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
GUI developmentTrigger Script developmentREST API developmentPythonJavaScriptdata analysisdata visualizationroot cause analysisapplication designnetworking
Soft skills
interpersonal skillswritten communicationindependencemotivationpractice ownership
Certifications
BS degree
