Partner with Account Executives to engage prospective customers and understand their business and technical requirements
Act as the technical point of contact in customer conversations, clearly explaining IDVerse’s solutions to different audiences
Translate customer needs into aligned product capabilities and solution use cases
Support pre‑sales discussions by positioning features, workflows, and value propositions appropriately
Provide high‑level guidance on how IDVerse solutions are implemented in customer environments
Share best practices and common implementation approaches to support smooth onboarding
Capture customer feedback, technical questions, and feature requests and relay them to Product and Go‑To‑Market teams
Collaborate with Sales, Product, and Delivery teams to ensure alignment and consistent messaging
Support internal enablement activities, including contributing to product knowledge sharing and sales training.

Requirements

3+ years of experience in a pre‑sales, solutions consulting, or customer‑facing technical role
Strong ability to translate technical concepts into clear, simple explanations for non‑technical audiences
Experience working closely with sales teams in a consultative capacity
Comfort engaging with customers across different industries and use cases
Interest or familiarity with technical, AI‑based, or identity‑related products
Ability to understand and explain technical concepts; ability to read or understand APIs or code is a plus but hands‑on coding is not required
Excellent verbal and written communication skills
Fluent in Spanish and English (required); Portuguese is a strong plus.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

pre-salessolutions consultingcustomer-facing technical roletechnical conceptsAPIsAI-based productsidentity-related products

Soft Skills

communication skillsability to translate technical conceptsconsultative capacitycustomer engagementcollaborationfeedback capture