Bilingual Customer Research Analyst, Japanese
RELX
full-time
Posted on:
Location Type: Office
Location: Manila • Philippines
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About the role
- Perform web-based research on technology driven corporations and institutions
- Validate and quality-assure patent data by assigning patents to their accurate commercial owners
- Conduct in-depth internet research to achieve data quality in patents globally
- Identify patent ownership based on extensive research on corporate structure, M&A, Spin-offs, company name changes, and patent transactions
- Conduct quality control measures to ensure data is highly accurate and reliable
- Validate, update and verify customer information in the Harmonizer Tool
- Ensure updates or changes in customer database are accurate
- Meet or exceed productivity targets based on efficiency
- Identify future process improvements
- Effectively communicate with internal stakeholders and team members to foster collaboration
- Ensure data standards and SLAs are met
Requirements
- Bachelor’s degree holder
- JLPT N1 certification
- Intermediate to advanced reading proficiency in Kanji and Hiragana
- Experience in research, data quality and analysis (preferably as Bilingual analyst)
- Strong organizational, analytical, and problem-solving skills
- Proven ability to work independently and collaboratively with teams consisting of US and International-based employees
- Ability to provide detailed information and summarize effectively
- Ability to work under pressure and within an environment of constant change
- Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
Benefits
- country specific benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
web-based researchdata quality assurancepatent data validationdata analysiscustomer information verificationprocess improvemententerprise AI tools
Soft Skills
organizational skillsanalytical skillsproblem-solving skillsindependent workcollaborationeffective communicationability to work under pressureadaptability to change
Certifications
Bachelor’s degreeJLPT N1 certification