RELX

Legal Field Client Manager

RELX

full-time

Posted on:

Location Type: Remote

Location: North Carolina • Ohio • United States

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Salary

💰 $70,400 - $130,800 per year

About the role

  • Own and manage all renewal activity for assigned AMLAW, Small Law, and Academic accounts
  • Execute proactive account plans designed to secure renewals, mitigate risk, and drive long-term retention
  • Lead renewal conversations, pricing discussions, and contract negotiations in coordination with internal stakeholders
  • Identify expansion opportunities including additional seats, practice group adoption, and cross-campus deployment
  • Increase platform usage and engagement across assigned accounts through proactive outreach and strategic touchpoints
  • Develop adoption plans tailored to practice areas such as corporate, securities, capital markets, M&A, and governance
  • Deliver customized training sessions, workshops, and webinars to drive deeper platform utilization
  • Monitor account health metrics and usage trends to identify both risk and opportunity
  • Develop and promote programs that highlight SEC trends, transactional market insights, and drafting best practices using Intelligize
  • Conduct on-site and virtual presentations for attorneys, knowledge management teams, and academic faculty
  • Support academic accounts with classroom demonstrations and research instruction
  • Partner with marketing and product teams to align educational content with current regulatory and transactional trends
  • Build trusted relationships with key stakeholders including practice group leaders, securities partners, KM directors, librarians, deans, faculty, and firm administrators
  • Navigate complex law firm structures and academic institutions to expand influence and increase subscription value
  • Serve as a strategic advisor to clients on leveraging market data and precedent analytics to support client work
  • Maintain accurate pipeline, renewal forecasts, and account activity within Salesforce
  • Leverage sales enablement tools (e.g., Gong, Seismic, Outreach) to drive engagement strategy
  • Provide structured client feedback to Product and Leadership teams to inform roadmap and market positioning
  • Collaborate cross-functionally with Sales, Product, Marketing, and Customer Success teams to maximize client lifetime value

Requirements

  • Bachelor’s degree required; JD preferred
  • Significant experience in B2B SaaS, legal technology, or professional services sales
  • Demonstrated success managing renewals and expanding complex accounts, particularly within AMLAW or professional services environments
  • Strong executive presence with the ability to present to partners, faculty, C-suite stakeholders, and knowledge leaders
  • Experience conducting client trainings or CLE programs preferred
  • Proven ability to negotiate contracts and close renewals in a consultative, relationship-driven environment
  • Proficiency in Salesforce and sales enablement platforms (e.g., Gong, Seismic, Outreach)
  • Ability to travel up to 40% (including day and overnight travel)
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract negotiationaccount managementrenewal managementclient trainingpipeline managementdata analysismarket data utilizationaccount health monitoringpresentation skillsconsultative selling
Soft Skills
executive presencerelationship buildingstrategic advisingcross-functional collaborationproactive outreachcommunication skillsproblem-solvingadaptabilityinfluenceleadership
Certifications
Bachelor's degreeJD (Juris Doctor)CLE (Continuing Legal Education) certification