RELX

Legal AI Product Manager – II, Create+

RELX

full-time

Posted on:

Location Type: Remote

Location: New Jersey • Ohio • United States

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Salary

💰 $95,300 - $158,800 per year

About the role

  • Interact frequently with attorneys, legal professionals, and power users to generate clear customer requirements.
  • Anticipate customer needs, especially around legal drafting workflows, and translate them into prioritized product opportunities.
  • Understand how Create+ impacts customer satisfaction across drafting, review, and delivery workflows.
  • Monitor legal industry trends, drafting practices, and evolving expectations around AI‑assisted writing.
  • Aim to exceed customer expectations while balancing product viability and long‑term strategic goals.
  • Gather insights from multiple sources—including user research, usage analytics, feedback channels, and market data—to guide product decisions.
  • Make trade‑off decisions across competing priorities while maintaining alignment with Create+ strategy.
  • Formulate and evaluate hypotheses using quantitative methods, including A/B testing of drafting and workflow features.
  • Identify opportunities for product improvement through deep analysis of usage, adoption, and customer behavior.
  • Independently manage day‑to‑day product issues and propose data‑informed solutions.
  • Support go‑to‑market planning by clearly communicating customer needs and delivery timelines.
  • Collaborate with Marketing, Sales, and Customer Success on launch plans and messaging for AI‑enabled drafting features.
  • Provide product expertise for customer questions about function, pricing, packaging, and value.
  • Solve customer needs through features that improve drafting efficiency, document quality, and workflow continuity.

Requirements

  • A Bachelor’s or Master’s degree in a technical discipline (e.g., Computer Science, Engineering, Data Science) or a degree in a legal discipline (e.g., JD, LLB, LLM) combined with demonstrated technical competency.
  • Prior experience with AI/LLM‑driven products, legal technology platforms, or data‑driven tooling.
  • Technical fluency is essential regardless of academic background.
  • 4–6 years of Product Management experience.
  • Full ownership of a product area or multiple features.
  • Shipped enhancements that improved customer satisfaction or business outcomes.
  • Demonstrated strong product development knowledge, including business cases, product plans, and customer‑driven design.
  • Successful participation in customer engagements.
Benefits
  • Health insurance
  • 401(k) matching
  • Shared parental leave
  • Study assistance
  • Wellbeing initiatives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
A/B testingdata analysisproduct managementcustomer-driven designlegal drafting workflowsAI/LLM-driven productsusage analyticsproduct developmenttechnical competencygo-to-market planning
Soft Skills
customer interactionanticipation of customer needstrade-off decision makingcollaborationcommunicationproblem solvingindependent managementinsight gatheringstrategic thinkingcustomer engagement
Certifications
Bachelor’s degreeMaster’s degreeJDLLBLLM