RELX

Solutions Consultant

RELX

full-time

Posted on:

Location Type: Office

Location: ArizonaFloridaUnited States

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Salary

💰 $86,600 - $144,400 per year

About the role

  • Partner proactively with sales representatives to support the sale of LexisNexis Risk Solutions (LNRS) anti-fraud products and services to customers and partners.
  • Present and demonstrate the breadth of LNRS anti-fraud solutions, detailing functionality, performance, security, best practices, and deployment architectures.
  • Respond promptly and thoroughly to client inquiries regarding product functionality, performance, and security.
  • Develop deep industry knowledge and leverage it to build strong customer relationships.
  • Maintain awareness of the competitive landscape for anti-fraud services and LNRS offerings.
  • Identify customer challenges, stakeholders, and influencers to foster familiarity and support sales and maintenance activities.
  • Generate scoping documents, statements of work, purchase orders, and collect relevant design details for professional services handoff.
  • Collaborate with professional services teams post-sale to support future sales activities.
  • Establish and maintain relationships with client contacts.
  • Support marketing initiatives at trade shows and industry forums.
  • Answer complex technical questions from prospects and clients, including data analysis and presenting results based on analytics.
  • Engage with client technical architects, software engineers, project managers, DevOps, and security teams to ensure business and technical requirements are met.
  • Design and develop scripts, software, and tools for successful customer deployment and use of LNRS services.
  • Coordinate with Professional Services to develop solution components for customer rollouts.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree in Business, Computer Science, Data Science, Information Systems, Information Technology, or equivalent professional experience.
  • 3–5 years of preferred industry experience, with sales, pre/post-sales experience in security, cyber security, fraud, payments, or platform rules/policy engine a plus.
  • Ability to travel up to 50% of the time.
  • Strong aptitude in data analytics and tools such as Excel, Tableau, PowerPoint, secure file exchange methods, and basic understanding of Batch, API, and SFTP connectivity.
  • Advanced consultative skills, including active listening and collaboration.
  • Innovative mindset with a willingness to try new approaches to problem solving.
  • Strong organizational and project management skills.
  • Excellent oral and written communication skills; ability to deliver client presentations and translate technical concepts for diverse audiences.
  • Analytical and problem-solving skills for complex business challenges.
  • Ability to quickly understand and articulate LexisNexis Risk Solutions product set.
  • Relationship-building skills and ability to collaborate with internal and external clients.
  • Results-oriented with strong time management and multitasking abilities; highly self-motivated.
  • Team player who thrives in a fast-paced environment and fosters camaraderie.
  • Practical experience in B2B environments.
  • Proficiency with Microsoft Office and Microsoft Teams; CRM technology and workflow software (SmartDraw, Visio, or similar) experience preferred.
Benefits
  • Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision.
  • Retirement Benefits: 401(k) with match and Employee Share Purchase Plan.
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
  • Short- and Long-Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
  • Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
  • Paid Time Off, plus up to two days of paid leave for Employee Resource Groups and volunteering with your charity of choice.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analyticsscriptingsoftware developmentAPI connectivitySFTP connectivityBatch processingExcelTableauPowerPointproject management
Soft skills
consultative skillsactive listeningcollaborationorganizational skillscommunication skillsanalytical skillsproblem-solving skillsrelationship-buildingtime managementmultitasking