Lawyer – Innovation and AI Adoption
RELX
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$128,400 - CA$178,400 per year
About the role
- Directing the adoption and integration of Lexis+ AI with Protégé into legal practices and lawyer tasks, processes and workflows
- Delivering a superior customer experience for Lexis+ AI with Protégé based on a deep understanding of lawyers’ legal practice needs, expectations and goals
- Growing usage and adoption of LexisNexis services with our customers
- Implementing customer onboarding, training, support, maintenance, data analysis and usage-driving activities for assigned customer accounts
- Preparing and delivering customer presentations to drive adoption and communicate our value propositions and differentiators
- Developing and maintaining relationships with key contacts and decision makers within customer organizations
- Assist in developing and executing an account management strategy that drives retention, renewal, adoption, and growth
- Assist in the development of online resources and content, such as videos, reference guides, emails, social media posts and in-product messages
- Bring meaningful insights from the customer and the market into the business to help improve our products and market knowledge
Requirements
- A J.D. or LL.B degree
- Recent experience in legal practice at a large law firm
- In-depth understanding of law firm operations and trends affecting the legal industry
- Ability to create and present materials and presentations to an executive level audience using both written and verbal communication skills
- Experience and ability in building customer relationships
- Excellent organizational skills and problem-solving abilities
- Written and verbal communication skills in French are an asset
- Knowledge of corporate legal department operations is an asset
- Be able to travel up to 10% of the time
Benefits
- Comprehensive, multi-carrier health plan benefits
- Disability insurance
- Dependent care and commuter spending accounts
- Life and accident insurance
- Retirement benefits (salary investment plan/employer stock purchase plan)
- Modern family benefits, including adoption and surrogacy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
J.D.LL.B.customer onboardingdata analysiscustomer presentationsaccount management strategycontent developmentlegal practicelaw firm operationscorporate legal department operations
Soft skills
customer relationship buildingorganizational skillsproblem-solving abilitieswritten communication skillsverbal communication skillspresentation skillsexecutive level communicationinsight generationtraining skillsadaptability