RELX

Solutions Account Manager – Research Intelligence

RELX

full-time

Posted on:

Location Type: Office

Location: Toronto • Canada

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Salary

💰 CA$59,400 - CA$99,000 per year

About the role

  • Drive the expansion of our Research Intelligence business by securing new sales and fostering growth through renewals and strategic upsell/cross-selling initiatives.
  • Establish and nurture customer relationships, maximizing customer satisfaction and retention.
  • Partner with accounts, measuring and improving client satisfaction with our products.
  • Provide excellent customer support and value-added services to ensure retention and renewal of customers.
  • Build and manage relationships, identifying opportunities for sales of new Solutions products.
  • Attend trade shows and conferences with predefined outcomes.

Requirements

  • Possess a minimum of 3-5 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach.
  • Operate seamlessly on operational, tactical, and strategic levels, showcasing a successful track record in expanding business with customers.
  • Exhibit self-motivation and drive, with a proven history of selling technology and solutions.
  • Demonstrate a genuine passion for cultivating relationships with various internal and external stakeholders, including senior-level executives.
  • Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions.
  • Experience in selling enterprise software within an international matrixed organization.
  • Possess a background in or collaboration with research administration and management functions, showcasing knowledge in regional or national research programs, collaboration networks, and key leaders.
  • Excel in verbal, and written, and communication and deliver compelling presentations with exceptional skills.
Benefits
  • Country specific benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
direct salesconsultative salessolution salesstrategic account planningenterprise software sales
Soft skills
customer relationship managementcustomer satisfactionself-motivationcommunicationpresentation skills