Relo Metrics

Product Manager

• Own the Core squad roadmap — prioritizing improvements, fixes, and feature enhancements that drive client satisfaction and retention
• Regularly review support tickets to identify recurring friction points, pattern-match across issues, and translate them into actionable product bets
• Analyze Pendo data to understand how clients and internal teams are engaging with the platform
• Meet regularly with internal stakeholders (operations, Customer Success, Sales) to understand workflow pain points and surface efficiency opportunities
• Engage directly with clients to understand how they use the platform
• Write clear, detailed product specs and acceptance criteria for engineering
• Define and track KPIs tied to client satisfaction, retention, and platform engagement
• Report transparently on progress to the Head of Product and cross-functional partners

Associate Product Manager