Associate Product Manager

Relo Metrics

Associate Product Manager at Relo Metrics driving improvements for client satisfaction and retention through analytics. Collaborate with clients and internal teams for product development.

Posted 6/17/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $82,730 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Own the Core squad roadmap — prioritizing improvements, fixes, and feature enhancements that drive client satisfaction and retention
Regularly review support tickets to identify recurring friction points, pattern-match across issues, and translate them into actionable product bets
Analyze Pendo data to understand how clients and internal teams are engaging with the platform
Meet regularly with internal stakeholders (operations, Customer Success, Sales) to understand workflow pain points and surface efficiency opportunities
Engage directly with clients to understand how they use the platform
Write clear, detailed product specs and acceptance criteria for engineering
Define and track KPIs tied to client satisfaction, retention, and platform engagement
Report transparently on progress to the Head of Product and cross-functional partners

Requirements

What you’ll need

1–3 years of product management or adjacent experience (product operations, customer success, business analysis) in a SaaS environment
Genuinely curious about how people use software
Strong analytical instincts
Comfortable working directly with clients and internal stakeholders
Organized and detail-oriented
Clear, direct communicator in writing and in conversation
Familiarity with product analytics tools (Pendo, Mixpanel, Amplitude, or similar) is a plus
Experience in sports, media, or sponsorship is a plus but not required

Benefits

Comp & perks

competitive base pay
employer-matched 401(k) retirement plan
participation in a bonus or commission program
stock incentive program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementbusiness analysisKPI trackingproduct specificationsacceptance criteriadata analysis

Soft Skills

analytical instinctsclient engagementcommunicationorganizationdetail-oriented