ReliaQuest

Operations

• Collaborate with cross-functional teams to establish and uphold office standards and guidelines that reflect a high-quality and consistent experience for prospects, customers, and teammates.
• Serve as the warm, welcoming connection at the front desk by greeting visitors, assisting with location logistics, and providing seamless support.
• Guide customers, guests, and candidates through check-in and deliver a professional handoff to appropriate team members.
• Partner with sales, customer success, and innovation teams to coordinate onsite customer and prospect meetings, innovation center sessions, customer training and other strategic engagements.
• Support campus recruiting on site and in operating center events.
• Assist with office space planning, moves, and modifications by aligning efforts with departmental needs and priorities.
• Maintain relationships with community partners and schedule teammates for events.
• Organize and support company-provided meals, and office events to support the needs of employees and organizational initiatives.
• Provide additional administrative support across departments, including calendar management and meeting coordination.
• Book travel for new hires and customers.
• Serve as the communication hub between departments, property management, and vendors to ensure policies and processes are seamless and consistent organization-wide.
• Handle incoming and outgoing mail, deliveries, and additional logistics with attention to detail and timeliness.
• Coordinate travel arrangements including large company events.
• Support cross-functional projects, enabling departments to focus on strategic objectives while you manage operational execution.
• Order supplies, stock supplies and manage inventory.
• Maintain office cleanliness and repairs.
• Publish and maintain global digital signage across operating centers.

Operations Specialist